Chao Wilai Residence | Naiyang Beach | HKT Airport

Great stays

Chao Wilai are newly built apartments. They have 24hr security. This is gated community. All the amenities are very close by. The apartments was pristine clean. The staff were VERY nice and accommodating. The location of this apartment is excellent

It's not a hotel, it's a townhouse style! We paid for 3 bedrooms for 4 people but was put in a 2 bedroom unit. The service lady offered us a 3 bedroom unit the next morning but it was a somewhat unmaintained unit which we declined. All bathrooms had no exhaust fans (for a modern property) and that's why the rooms smelled moldy which kept us waking up at night. The smell was just unbearable. Two of us got sick the next day with difficulty breathing, headache, and fatigue, probably due to the mold? The bathrooms were awfully designed with no space to even put things on! The ACs had a wet moldy smell because of the ocean air and none of the rooms had no exhaust fans! Yes in Thailand! Nice pillows, but OK beds. The laundry machine was dirty. It's a very nice property with walking distance to the beach, cafes, Tops and local Thai Muslim foods. The local people are extremely nice! They offer free van shuttle from and to airport but those drivers were unfriendly, no hello, they didn't even offer to drag the luggage to the door or put them in the van. It wasn't a Thai smile hospitality that we received. Words of advice do not take the hotel transportation service to places! They overcharge 2x-3x times! Take the bus or flag the abundance of tax on the main roads which is a 3 min walk. We do not recommend this "hotel". Sorry if we offend the owner but this is the truth like what other people have been saying

We had such a great time here in Phuket! Clean, spacious, modern design, and quiet. Has all the amenities you need for a great stay. Close to Nai Yang Beach which is a beautiful and clean beach. Close to the market and everything you need for a comfortable stay. They have free airport pick up and drop off which was so convenient. But the best part is the people taking care of your stay here! They are super responsive and helpful with any questions you might have. They have great attitudes and are so thoughtful. We appreciate our time here! Thank you for having us!

Clean

The place is nice, clean and quiet. 5min away from airport. The people who handle the property were very nice and friendly. Also they provided shelter for us to take us back to the airport. Definitely will still there again.