Branson's Great Rock Retreat

Property was a little outdated. Some of the bedding and towels were stained. It served the purpose of sleeping and bathing.

Property was just fine for our short stay. Had everything needed except ice, but we managed. WiFi was so so.

This was a lovely place to stay. In our two bedroom condo the back bedroom was very quiet; however, the front bedroom occupants were bothered by neighbor noise and what we think must have been some sort of HVAC noise above them. I would stay here again but would request a room not on the top floor. Communication was lacking. I had to call the front desk numerous times to get information that is normally provided. The stocked kitchen made it easy to have meals without going out.

The room was clean and nice but the walls are paper thin. We could hear every person around us. The bedroom is placed by the walkeay, so you could hear every suitcase rolling by. Not a great idea. Bed was hard as a rock and mattress was wrapped in a plastic cover, so you heard that every time you moved.

Had a good time there. Wasn’t in the room much. But did sleep pretty good

Place is older but quiet. Clean needs updated. Kitchen needs storage containers with lids for leftovers for when you cook. Needs updated mattress and needed curtains or blinds on the door going out to the balcony.

This planned stay was supposed to be for our daughters 15th year birthday celebration getaway and it started good until we found out after checking in that the fireplaces advertised for all of the units are “permanently non operational”. We expected a nice cozy fireplace to snuggle for this Fall season that just kicked off but that wish was a disappointment. That was our daughter’s birthday wish. The front staff mentioned that the fireplaces were gas at check in after I asked if they were wood or gas. After moving in the unit late day after a long drive we tried kicking on the fireplace and that’s when we realized that the gas was cut off and capped so I called front desk and she said that she would call maintenance and call me back. She called me back and said that the fireplaces were nonfunctional. After that I was upset and asked why would they check us in and tell us otherwise. I asked to speak with the manager and they said that they would leave a message and get back to me tomorrow morning. Manager calls and tells me that the fireplaces are nonfunctional and they are sorry for miscommunication. I told the manager that we were not very happy with the false advertisement business that was dealt and that we expect at least a discounted rate for the stay and she said that she was going to call back and the manager never called back. Hotels.com was no help, I had to do all of the communications with the hotel resort as the rep said that “they were not hear to help further”.

We will definately be back . We loved it

We liked the location, the wooded area it was in, the price was reasonable. The lighting needs improvement, and the mattresses being covered in plastic caused discomfort.

I wasn't aware prior to booking the trip that check in was not onsite. It was rather ridiculous to check in and then drive 8 minutes away to the actual place where you are staying. Another thing was it was 8pm or so so it was dark out but nothing was well lite along the drive. Some lights were burnt out but even where there was lighting it was not enough. Didn't feel safe just because of the darkness. The condo was really clean and nice! The bed was super comfortable