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7.2 / 10 Guest Rating

Hotel Brisas 5a AV, Playa del Carmen

5ta Ave. Norte #165 Entre 6 y 8, Centro, Playa del Carmen, mx

Hotel Brisas 5a AV, Playa del Carmen - main view

About the Property

City-Centre Oasis with Indoor Pool

Luxurious Accommodations: Hotel Brisas 5a AV offers air-conditioned rooms with city views, flat-screen TVs, and modern amenities like a safety deposit box. The cozy rooms ensure a comfortable stay for guests.

Culinary Delights: Indulge in authentic Mexican cuisine at the hotel's restaurant. Experience the rich flavors and vibrant dishes prepared by talented chefs, adding a delicious touch to your stay.

Convenient Location: Situated in the heart of Playa del Carmen, guests have easy access to popular attractions like Playacar Beach and the ADO International Bus Station. Let our bilingual staff enhance your experience with their local insights.

Book now for a memorable stay at Hotel Brisas 5a AV, where luxury meets convenience in the bustling city center.

Facilities & Amenities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform Hotel Brisas 5a AV, Playa del Carmen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Guests under the age of 18 can only check in with a parent or official guardian.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good164 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the good value for the price.

Categories

Cleanliness6.5
Service5.5
Location9.0
Room Quality7.0
Amenities6.5
Value for Money8.5
Food and Beverage7.5
Overall Experience7.0

Select topics to read reviews

M
MichmxMX
Verified booking
family_with_children
Standard Room
Stayed in Sep 14, 2025

"Exceptional"

10.0
Helpful?
P
PalomomxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 23, 2025

"Excellent"

8.0
Helpful?
C
Chan collimxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 22, 2025

"Good"

1.0
Helpful?
A
Aarón GómezmxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 21, 2025

"Very Good"

7.0

Espacios muy reducido

Helpful?
A
Augusto mxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 17, 2025

"Exceptional"

10.0

Excelente ubicación, buen trato excelente precio

Habitación pequeña pero por el precio está bien

Helpful?
Y
Yadira EsmeraldamxMX
Verified booking
extended_group
Standard Room
Stayed in Aug 8, 2025

"Excellent"

8.0
Helpful?
R
RodolfomxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 7, 2025

"Excellent"

8.0

Buena ubicación

Nos.tocaron las habitaciones de la parte de abajo y no eran como en las fotos

Helpful?
M
Marcelo Hugo AdrianarAR
Verified booking
family_with_children
Standard Room
Stayed in Aug 6, 2025

"Very Good"

7.0

La ubicación

El baño. Que no tenía una mesa la habitación

Helpful?
A
AnonymousmxMX
Verified booking
group
Standard Room
Stayed in Aug 1, 2025

"Bad"

1.0
Helpful?
A
AlicaCA
Verified booking
family with young children
Standard Room
Stayed in Jul 28, 2025

"Dont ever go stay away"

1.0

Nothing rude staff horrible service

I found this hotel on Booking.com and made a reservation. Once I arrived and checked in, I immediately realized that the room was nothing like what I had reserved. It was a complete misrepresentation. One of the main reasons I booked the room was because it included air conditioning, which is absolutely essential in this heat. But when I got there, the AC was completely broken, and the room was unbearable. I politely tried to resolve the situation and asked to cancel the rest of the stay so I could find other accommodations. I was even willing to pay for one night just to make things fair and not leave anyone at a loss. In return, they denied me a full refund, denied a partial refund—denied everything. There was absolutely no communication or attempt to understand my concerns. The staff was extremely rude and disrespectful. I’ve never encountered such unprofessional behavior from any hotel staff before. It's honestly shocking how someone in the hospitality business could act with such disregard for basic decency and respect. Avoid this place at all costs. Terrible experience.

Helpful?