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9.4 / 10 Guest Rating

Aktun Bacalar

Mario Villanueva, Bacalar, QROO, 77935, Bacalar, MX

Aktun Bacalar - main view

About the Property

Relax by the Pool and Garden
Indulge in the outdoor pool or enjoy the scenic view from the garden, providing a tranquil setting for your getaway.

Poolside Bar and Comfortable Rooms
Sip on your favorite drink at the poolside bar and unwind in one of the 10 air-conditioned rooms with Smart TVs and Select Comfort beds.

Convenient Location
Perfectly situated in Bacalar, within walking distance to Lake Bacalar and Laguna Bacalar Ecological Park, offering easy access to nearby attractions such as Fort of San Felipe and Canal de los Piratas.

Book your stay at Aktun Bacalar and experience a blend of relaxation and convenience.

Facilities & Amenities

Front entrance ramp
Free WiFi
Garden
Luggage storage
Outdoor furniture
Television in common areas
Front desk (limited hours)
Smoke-free property
Pool sun loungers
Change of towels (on request)

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 9:00 AM to 9:00 PM.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional44 verified reviews
AI Summary

Guests highly rate the clean and spacious rooms and frequently praise the excellent and kind staff.

Categories

Cleanliness9.2
Service9.6
Location9.2
Room Quality9.1
Amenities9.6
Value for Money9.5
Food and Beverage9.6
Overall Experience9.5

Select topics to read reviews

M
Manuel
Verified booking
Standard Room
Stayed in Dec 17, 2024

"Good"

4.0

La propiedas es relativamente nueva, limpia y espaciosa. El personal es amable e intenta ser resolutivo. La primer noche tuve inconvenientes con la regadera que no tenía casi agua caliente, la poca que había era sin presión. Apenas al día siguiente a la tarde me cambiaron de habitación con otra regadera, sí funciona pero dura poco tiempo. Muy lindo y bien ubicado, pero es muy incómodo que el agua caliente dure tan poco.

Helpful?
C
Christian
Verified booking
Standard Room
Stayed in Dec 16, 2024

"Excellent"

8.0

En general la habitación estuvo bien, amplia con todos lo servicios. Quizá un poco cara la noche pero la gente que atiende de buena actitud siempre

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R
Rosa Maria
Verified booking
partner
Standard Room
Stayed in Nov 20, 2024

"Excellent"

8.0

Cuarto muy amplio Aire acondicionado limpieza excelente y a unas cuadras del centro Personal atento Lo recomiendo

Helpful?
J
Jorge F Diaz
Verified booking
Standard Room
Stayed in Nov 15, 2024

"Exceptional"

10.0

El hotel está impecable y muy cómodo. El staff de lo mejor, muy amables y resuelven todo. En verdad un gran hotel. Muy recomendable. Costo beneficio por mucho de los mejores de la zona.

Helpful?
G
Gerardo
Verified booking
family
Standard Room
Stayed in Oct 15, 2024

"Exceptional"

10.0

Solo falta presión en el agua caliente… sale muy poca, y servicio de jabón en lavamanos y un contacto en el baño para secadora

Helpful?
M
Michael
Verified booking
friends
Standard Room
Stayed in Sep 29, 2024

"Exceptional"

10.0

Everything was amazing, stay here, period.

Helpful?
F
Francisco
Verified booking
Standard Room
Stayed in Sep 29, 2024

"Excellent"

8.0

Reservamos 3 habitaciones en agosto por 3 noches y en general todo muy bien en este hotel boutique, las habitaciones son enormes y comodas, la atencion del personal fue correcta. Lamentablemente el WiFi no funciona bien y el agua de los baños huele mal. Precio / Calidad muy bien

Helpful?
R
Rocio
Verified booking
family
Standard Room
Stayed in Jul 30, 2024

"Good"

6.0

The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen.

Helpful?
L
LILIANA
Verified booking
Standard Room
Stayed in Jul 22, 2024

"Exceptional"

10.0

The hotel is pretty nice! Is the second year that we stayed there and it is clean, fancy, really nice decoration and beds!

Helpful?
M
Mariana
Verified booking
Standard Room
Stayed in Jul 15, 2024

"Exceptional"

10.0

Un secreto bien guardado cerca del centro.

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