Agua Santa Hotel Boutique

Everything- very nice, clean, and comfortable accommodations. Our interaction with staff members: Paulina at reception is vey complete with all our requests and responded to all my texts. I had special requests for my stay and she was very responsible to make sure they were done to my expectations. We had breakfast included on rooftop terrace in our stay and it was awesome. Sylvia & Felipe are an amazing couple who are in charge of daily breakfast & Sunday brunch buffet. Sylvia, the master chef has superior culinary talent and both were always checking on us to make certain that we were doing great. The food was delicious with great presentation and their service and kindness was beyond awesome. We looked forward to breakfast to begin our day with Positive energy and delicious food from Sylvia and Felipe. If you plan a stay, make sure you include the Sunday brunch buffet. Awesome place to stay with Great Staff! Thank You!

The only thing that was not good was the construction noise next door that was happening during our stay. A Big Construction Project (Waldorf-Astoria Condos) next door that will be going on for some months. I understand building construction is necessary and will be noisy, but this was the one thing did not like during our stay. We spent most of our time during day away from hotel exploring SMA and Guanajuato. We would return to Agua Santa Boutique Hotel again without concern.

Small, well-located hotel with very friendly, helpful staff and beautiful decor. Room was spacious and comfortable. Breakfast was spectacular, truly some of the best meals of our entire visit to San Miguel and Queretaro. And the Sunday brunch was worth a visit for that alone. Sylvia and her husband, the chefs, are wonderful folks! The weather was hotter than expected so we were grateful for the mini-split A/C in the room. We would definitely stay there again.

Because there is a large development under construction next door (at the time of our visit and for the foreseeable future), it is noisy and dusty but management offered us a discount to compensate for it. Also, there is no sign for the hotel on the street or on the building. You just have to trust that the address is correct.

The style and decor of the room. The location is a bit remote, but it's quiet (or so I thought at first). The rooftop is also nice, but nothing worked on the days I stayed. The hotel design is nice, although various appliances need updating.

At night, after 1 am (!), when I was sleeping and just wanting to rest, someone was knocking loudly, either on the first floor or nearby. It was incredibly loud and lasted for about half an hour. It was impossible to sleep. I would also recommend changing the shower drain in the bathtub. I couldn't take a proper bath (which was the main reason I took this room); the water kept leaking. For a hotel of this level, they could hire security to keep nighttime visitors away and check the shower and bathtub.

La habitación era muy bonita ,limpia, su salita era un lugar acogedor, la decoración del lugar elegante y confortable.

Que no tiene estacionamiento cerca y q no tuvieron el cuidado de avisarnos q no podiamos estacionarnos afuera del hotel sobre la banqueta porq los de tránsito estan todo el tiempo quitando placas, venimos de fuera entonces las señalizaciones estan sobre la misma banqueta en cdmx y en san miguel no, nuestra llegada y recibimiento en san miguel fue con una multa , no llevábamos ni 10 mins estacionados 😞

Buena ubicación, a 10 minutos caminando de la catedral. Buenas instalaciones y atención. Los desayunos muy ricos.

Me pareció caro incluso para ser temporada alta.

La ubicacion y la limpieza

Cuando llegamos el precio lo querian cobrar en dolares a la tasa que el hotel usa que es mucho mayor a la oficial. En total eran como 2 mil pesos mas, despues de varias discusiones aceptaron el precio booking, en pasos mexicanos. Habia olor a humedad y a drenaje en una de las habitaciones y nos cambiaron.

Very good