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9.2 / 10 Guest Rating

BoaBoa Bacalar

46 Av 5 Mario Villanueva Madrid, Bacalar, QROO, 77930, Bacalar, MX

BoaBoa Bacalar - main view

About the Property

Luxurious Onsite Amenities
Indulge in onsite massages and take in breathtaking views from the terrace, promising a relaxing stay.

Convenient Services
Enjoy complimentary wireless internet, concierge assistance, and wedding services, ensuring a hassle-free experience.

Comfortable Accommodation
Relax in air-conditioned rooms with minibars and espresso makers, along with modern features like rainfall showerheads and complimentary Wi-Fi.

Book your serene getaway at BoaBoa Bacalar for a perfect blend of luxury and comfort.

Facilities & Amenities

Free beach cabanas
Front entrance ramp
Proposal/romance packages available
Express check-out
Free WiFi
Terrace
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional71 verified reviews
AI Summary

Guests highly rate the nature-friendly and frequently praise the helpful staff.

Categories

Cleanliness8.3
Service9.8
Location9.3
Room Quality9.3
Amenities9.3
Value for Money8.8
Food and Beverage9.3
Overall Experience9.5

Select topics to read reviews

M
Maricarmen
Verified booking
partner
Standard Room
Stayed in Feb 7, 2024

"Excellent"

8.0

Es un buen lugar, como todo el hotel tienes sus pros y sus contras. Los puntos a favor son la limpieza de sus instalaciones, la amabilidad y atención del personal, se esmeran en resolver cualquier imprevisto, incluye un desayuno ligero pero bastante bueno, el lugar es pequeño y las cabañas son bastante confortables. Queda lejos del centro, definitivamente debes tomar un taxi para visitar cualquier lugar, los restaurantes están alejados y no cuenta con restaurante ni alberca. Es una lugar para descansar y relajarte.

Helpful?
J
Jim
Verified booking
partner
Standard Room
Stayed in Feb 3, 2024

"Exceptional"

10.0

Everything was great except no signs so it took us a while to find the place. Jen was the best and breakfasts were great.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Feb 2, 2024

"Wow the Views and Staff"

10.0

Wow is all I can say about the views. What lovely staff and amazing breakfast that is delivered to your room every morning. The staff went above and beyond to make our stay wonderful. They brought me a cake for my 50th birthday and were always there when you needed them. Don’t forget to get a massage on the deck on the lake by Emilio, he is a fantastic therapist and very professional. Thank you Clara and Osmar for your attention and professionalism on our vacation to make it perfect. The rooms were impeccably clean and stocked with everything you needed. The dock on the lake was so peaceful.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Jan 28, 2024

"Amazing staff and rooms. "

10.0

Wow is all I can say. The beauty of this place surpassed my expectations. First Osmar who was the receptionist that day helped us immensely with everything we needed for our comfort. Clara, also a very sweet and helpful lady spoke great English helped us book extra nights and answered every question we had. Please, if you want a massage on the private dock on the lake with Emilio, do it, you won’t regret it. I am a massage therapist and I knew the moment he started the massage that he was very skilled, professional and talented at his profession. The dock on the lake is like heaven on Earth and the breakfast that comes delivered to your room every morning was super delicious and healthy. Also try Taco Loco around the corner for the best tacos in town. Very serene and lovely place to stay in Bacalar. The staff was the cream on top and you could text them for anything you needed and they will bring it to you room. I miss it there already and wish we had stayed more nights. They will also call you a taxi anytime you need one to get to town.

Helpful?
A
Alejandro
Verified booking
family
Standard Room
Stayed in Jan 15, 2024

"Exceptional"

10.0

Excellent stay!! Super friendly and attentive staff! Awesome location with many amenities. Relaxing and calm. Great and unique rooms!!! Excellent breakfast surprise. We had a great time! Thank you and see you soon!!

Helpful?
O
Olga
Verified booking
Standard Room
Stayed in Jan 9, 2024

"Exceptional"

10.0

The best we loved

Helpful?
J
Jesus Francisco
Verified booking
partner
Standard Room
Stayed in Jan 4, 2024

"Exceptional"

10.0

Excelentes instalaciones, atención del personal y lugar privilegiado en la laguna de Bacalar

Helpful?
D
Dení
Verified booking
Standard Room
Stayed in Dec 25, 2023

"Loved it!"

10.0

The room was perfectly located with a great view of the lagoon. It had a balcony where I enjoyed breakfast and coffee or a glass of wine at sunset. The room was clean and comfortable. Staff were super friendly, caring and flexible to requests. The docks next to the lagoon are magical places too.

Helpful?
L
louis
Verified booking
Standard Room
Stayed in Nov 16, 2023

"Excellent "

10.0

Very nice place. Very friendly staff. Would recommend.

Helpful?
A
Alba
Verified booking
partner
Standard Room
Stayed in Sep 18, 2023

"Exceptional"

10.0

Right at the lagoon and with a beautiful view. The staff was great! so kind and helpful even before my arrival. We loved the cabin and the cute breakfast basket. If wanting to go to the city center you (or the staff) can just call or text a taxi, it’s a 10 min drive.

Helpful?