Hotel Santa Barbara

Very close to the beach.

Location and staff

VENTANA SIN CRISTAL EN EL BAÑOOOOOOOOOOOOOOOOO

Location was good, close to the Malecon. That's about it.

Staff attentiveness, I got out of the uber with 4 bags, right at the front door in plain sight, Struggled with them to get them up the door ledge into the hotel. Meanwhile the Staff on duty, sitting right at the door (2 of them) watched me the whole time with blank stares. The breakfast was - not really breakfast: White bread toasted and a manky old pot of what appeared to be strawberry jam, there was also coffee. Rooms were musty, water damaged, delapidated (bathroom door didn't even have a door knob), no safe to lock anything, windows were glass venetian type and would not close to keep bugs out or noise.

La habitación estaba en mal estado, no fue lo que yo reservé, ganchos en mal estado, olor a húmedo en toda la habitación, habitación sucia, colchones en mal estado con resortes salidos, ropa de cama sucia y manchada, funda de almohada con manchas de sangre, a parte el encargado hizo el comentario que esa habitación no la tenía a la venta y estaba bloqueada. NO RECOMENDABLE

La habitacion muy pequeña, abria mi ventana y estaba una inmensa pared que no dejaba ver nada. Se me termino el papel sanitario y solicite 1 y me dijeron que no tenian, la televicion no funcionaba tubo que acudir el personal de mtto a revisarla, colochones muy duros, el clima muy viejo hacia un ruido espantoso.. Mi hospedaje era para 5 noches y solo pase 1 ahi me tube que cambiar a otro hotel...

Images online did not match the room in real time. Windows were missing glass & covered in plastic. The shower facility was in very poor condition. The bed linens were stained with rust or something. We were able to get into the room early.

Staff was not co-operative, no clean room. One of male staff in the day shift was not allowed to take drinking water. Night shift male staff is really good and co-operative in nature.