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9.5 / 10 Guest Rating

Hotel Balcón del Parque

Rafael Ramírez 62, Xalapa, mx

Hotel Balcón del Parque - main view

About the Property

Prime Location

Located in Xalapa, Hotel Balcón del Parque is the perfect retreat for travelers seeking convenience and comfort. Situated just a stone's throw away from popular attractions like Pescados River and Clavijero Botanic Garden, our hotel offers a prime location for exploring the beauty of the city.

Modern Amenities

Our air-conditioned rooms are thoughtfully equipped with a desk, coffee machine, safety deposit box, and a flat-screen TV. For added convenience, select rooms feature a kitchenette with a fridge, microwave, and stovetop. Whether you're here for business or leisure, we ensure a comfortable stay with all the modern amenities you need.

Exceptional Service

At Hotel Balcón del Parque, our dedicated staff are fluent in English and Spanish, providing round-the-clock assistance at the 24-hour front desk. Expect exceptional service and personalized attention throughout your stay, making your experience with us truly memorable.

Ready to experience comfort and convenience in Xalapa? Book your stay at Hotel Balcón del Parque now.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional139 verified reviews
AI Summary

Guests highly rate the beautiful views and frequently praise the clean and comfortable rooms.

Categories

Cleanliness9.8
Service9.3
Location8.8
Room Quality10.0
Amenities9.3
Value for Money10.0
Food and Beverage8.8
Overall Experience10.0

Select topics to read reviews

G
Grecia Mir
Verified booking
family
Standard Room
Stayed in Nov 21, 2024

"Excellent"

8.0

El personal de recepción con muy mala actitud

Helpful?
J
JohngbGB
Verified booking
young couple
Standard Room
Stayed in Nov 18, 2024

"Business hotel with little for a tourist"

8.0

Great Room and attractive rate

Location is poor. Restaurant close at 8:00 pm. Front desk staff are clueless

Helpful?
K
Kennie
Verified booking
Standard Room
Stayed in Nov 12, 2024

"Exceptional"

10.0

We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.

Helpful?
B
Barbara
Verified booking
partner
Standard Room
Stayed in Nov 9, 2024

"Exceptional"

10.0

Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!

Helpful?
S
susan
Verified booking
friends
Standard Room
Stayed in Nov 9, 2024

"Exceptional"

10.0

I was not happy regarding the late breakfast service and there were days that nothing was available. Otherwise it was a wonderful place , I loved it!

Helpful?
J
John Bruce
Verified booking
Standard Room
Stayed in Nov 4, 2024

"Excellent"

8.0

I have a big nose and it is very sensitive. I swear that every hotel could skip using all the cleaners and detergents for a week and the cleanliness would not suffer. And they would save money. My bathroom had a huge smell of some antiseptic cleaner. It spread to the entire room. I had to keep the bathroom door shut with the exhaust fan running. Also, the TV appears to only stream content. No broadcast channels The last person forgot to log out of Netflix and I could have used her subscription for free. There is a nightclub nearby and music played until very late. It prevented me from keeping the window open to take advantage of the cool night air. The facility is beautiful and the rooms large. The shower was huge with lots of hot water. Good location. Friendly English speaking staff This review is a lot negative but I would stay again.

Helpful?
T
Teresa
Verified booking
Standard Room
Stayed in Nov 1, 2024

"Exceptional"

10.0

Muy buena opción cerca del centro

Helpful?
A
ANTONIO
Verified booking
Standard Room
Stayed in Oct 24, 2024

"Exceptional"

10.0

La cafetera, , todo bien

Helpful?
M
MONICA EUGENIA
Verified booking
Standard Room
Stayed in Oct 18, 2024

"Good"

6.0

Es un buen lugar, pero no entiendo por qué abren el restaurante a las 830 am (muy tarde para quienes vamos por trabajo) y cierran 830pm (muy temprano). Además, se alcanza a escuchar mucho el ruido de las habitaciones vecinas.

Helpful?
F
Fernanda L
Verified booking
family
Standard Room
Stayed in Oct 15, 2024

"Exceptional"

10.0

Mi estancia fue excelente, muy bonita habitación

Helpful?
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