Kimpton Virgilio Polanco by IHG

This place is amazing. Perfectly located in the upscale part of town. Close to many restaurants and shopping. The rooms are HUGE and the staff is very accomidating. I can't wait to stay here again

My thoughts after staying 4 nights at this brand-new boutique hotel located in the heart of Polanco, Mexico City Positives: Cleanliness and Design: The hotel is spotless and well-designed. It's obviously new so that has a major role in the cleanliness. Friendly Staff: The staff are welcoming and very accommodating. Negatives: Lack of Common Areas: One significant drawback is the absence of a proper common area. There is no lobby to relax, have a drink, chat, or work on your laptop. The small 8' x 18' reception area, which includes only a desk and two elevators, is insufficient for a hotel of this caliber. Oversized Restaurant: The hotel features a large restaurant that feels out of proportion for the space available. This restaurant, which occupies the entrance area, lacks the inviting atmosphere necessary to attract guests from the street. A covered area at the back of the hotel would have been a more suitable location for the restaurant, leaving the front area to serve as a welcoming lobby. Overall: While the hotel excels in cleanliness, design, and staff friendliness, the lack of a welcoming common area is a significant drawback. A more inviting lobby space would greatly enhance the guest experience and attract more visitors. As it stands, the empty restaurant at the entrance detracts from the hotel's appeal. I wouldn't stay here again unless these issues are addressed.

The staff was really nice especially Angel, the rooftop has really good food and the rooms are nice and clean. Overall 10 out of 10

Maintain all bulb working in the room

TThe staff and the area were exceptional, with excellent restaurants conveniently located right outside your door. Throughout my entire stay, I felt completely secure in this wonderful neighborhood. It truly is a remarkable area and hotel.

Had an amazing time at the hotel. Room was amazing, staff was amazing, food was amazing and the location is unbeatable, what else is there to say? Thanks to all at the front desk, restaurant and management. We'll be back