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8.6 / 10 Guest Rating

D LUXURY HOTEL BAKALAR

Avenida 3, 619, Bacalar, QROO, 77930, Bacalar, MX

D LUXURY HOTEL BAKALAR - main view

About the Property

Convenient Amenities
Enjoy complimentary wireless internet access and take advantage of tour/ticket assistance during your stay.

Featured Amenities
Benefit from a 24-hour front desk and access to convenient laundry facilities.

Comfortable Accommodations
Relax in one of the 10 guestrooms with flat-screen TVs, down comforters, and premium bedding. Stay connected with free Wi-Fi and enjoy digital programming for entertainment.

Book now to experience these amazing amenities and explore the nearby attractions in Bacalar!

Facilities & Amenities

Free WiFi
24-hour front desk
Smoke-free property
Tours/ticket assistance
Change of towels (on request)
Change of bed sheets (on request)
Well-lit path to entrance
Accessible shuttle
No accessible shuttle

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pamper yourself with onsite massages or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent41 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

J
Jason
Verified booking
Standard Room
Stayed in Mar 16, 2025

"Exceptional"

10.0

Nice place and people. Only improvement would be to have a mini-refrigerator in the room.

Helpful?
K
Kyle
Verified booking
Standard Room
Stayed in Mar 11, 2025

"Good"

6.0

A Minus. Tiny bathroom. Narrow stairway with no handrail. I'm 68, I use them.

Helpful?
L
Lars
Verified booking
friends
Standard Room
Stayed in Jan 27, 2025

"Exceptional"

10.0

Close to city center

Helpful?
H
Holly
Verified booking
Standard Room
Stayed in Jan 2, 2025

"A stench of mould and mildew"

6.0

Unfortunately our room smelled very very strongly of mould and mildew. We had to go and buy air freshner it was that bad. When we moved to our next hotel we could still smell it in all our clothing and luggage. There is no ventilation at all from the bathroom - It is completely internal with no extractor. Bed was comfy and location is good.

Helpful?
S
Susan
Verified booking
family
Standard Room
Stayed in Dec 29, 2024

"Good"

6.0

I like that the property was close to the lagoon, if you want to go in the water you need to pay a resort to enter. I liked that is was close to the center of town which you had to go to for meals. The town is very small. I liked that it was quite. There is street parking only. The young people running the place are very nice. There is no pool. I didnt like that the front doors were locked with a chain and we could not leave until someone arrived in the morning.

Helpful?
U
Ulrika
Verified booking
Standard Room
Stayed in Nov 29, 2024

"Exceptional"

10.0

Det var absolut det bästa hotellet jag besökt, och det är många.

Helpful?
D
Dulce
Verified booking
Standard Room
Stayed in Nov 17, 2024

"Excellent"

8.0

Muy buena opción

Helpful?
L
LAURA
Verified booking
family
Standard Room
Stayed in Nov 16, 2024

"Exceptional"

10.0

ME GUSTA

Helpful?
I
Iris
Verified booking
partner
Standard Room
Stayed in Sep 16, 2024

"Excellent"

8.0

Muy bien ubicado y precio justo por el servicio ofrecido

Helpful?
J
Josue
Verified booking
family
Standard Room
Stayed in Aug 25, 2024

"Good"

6.0

Lo mejor de esta propiedad es su ubicación. Es increíble. El concepto del hotel es interesante pero la limpieza no es tan buena. Muchos se escudan por el hecho de que la tarifa es baja pero en la industria de la hotelería la limpieza debería ser el mejor servicio no importa que tarifa y que categoría tenga un hotel. Los muebles del baño se ven muy envejecidos y dañados, escaleras, areas públicas con mucho polvo debido al estilo del piso se nota mucho. Y la habitación fué trapeado con algo sucio que daba mal olor. No obstante, el servicio de los chicos de recepción siempre fué destacado y muy atentos a todo. Amo Bacalar, pero no hay obra pública, las calles sucias y con mucha basura, incluso fuera de este hotel. Los camiones que construyen el tren maya no son pretexto, cada quien debería ser responsable de barrera afuerita de su casa y sus negocios.

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