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9.8 / 10 Guest Rating

Xela Tulum, a Member of Design Hotels

Carr. Tulum-Boca Paila, Tulum, QROO, 77766, Tulum, MX

Xela Tulum, a Member of Design Hotels - main view

About the Property

Beachfront Relaxation: Embrace the tranquility of the private beach and unwind by the outdoor pool at XELA.

Delightful Dining and Drinks: Indulge in local cuisine at the on-site restaurant and sip your favorite beverages at the bar/lounge or snack bar.

Luxurious Amenities: Enjoy complimentary Wi-Fi, concierge services, valet parking, and daily breakfast at this elegantly decorated hotel in Tulum.

Facilities & Amenities

Free breakfast
Proposal/romance packages available
Free bicycles on site
Free WiFi
24-hour front desk
Concierge service
Wheelchair accessible
Outdoor furniture
Snorkeling nearby
Free breakfast

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

No pets and no service animals are allowed at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.8
Exceptional15 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

A
Aditi
Verified booking
Standard Room
Stayed in Apr 24, 2024

"Stop reading the reviews and JUST BOOK IT!"

10.0

AMAZING. Complete luxury service. The rooms are spacious! It's a small hotel kind of built like a house, so there's cozy common spaces and a rooftop which are not crowded - very easy to relax. The service is impeccable - you get in touch with the staff via Whatsapp message. We just sent a text for fries and aperol spritzes when we were by the beach in a cabana, and they arrived shortly. All the staff are so friendly and warm! The beach is clean. The breakfast included is delicious. Don't hesisate - book this!

Helpful?
M
Maria
Verified booking
Standard Room
Stayed in Apr 19, 2024

"Exceptional"

10.0

Amazing stay at Xela! We love everything, but the most amazing thing was the attitude of the staff. Being a brand new hotel XELA may experience some minor issues (like bad pressure of the shower), but the way they solve these issues is just top level. Special thanks to Emily who helped us with everything and even provided with an upgrade of the room to solve this issue with shower! A bottle of wine as a gift was very nice! Rooms are perfectly decorated, we didn’t want to leave! Breakfast is very good with good coffee and choice from the menu. The location is great - it is in quiet place, sometimes we were alone in the sea! But due to free bikes it is easy to get to any places around. They also provide valet parking which is great, as it is not an easy task in Tulum. We can only envy ourselves that we stayed there: location, amenities, decor, vibe - everything was great! Do not miss sunset on their amazing rooftop!

Helpful?
M
Mirela
Verified booking
Standard Room
Stayed in Apr 8, 2024

"Excellent"

8.0

The style of the hotel, its quite and modern.

Helpful?
M
Michael
Verified booking
partner
Standard Room
Stayed in Apr 6, 2024

"Exceptional"

10.0

Grandioses Hotel mit tollem Personal. Wir hatten eine wundervolle Zeit im Xela Tulum und können das Hotel uneingeschränkt weiterempfehlen. Das gesamte Design des Hotels und der Zimmer ist enorm schön und von der Dachterrasse kann man sich einen wunderschönen Sonnenuntergang ansehen. Der zugehörige Strandabschnitt ist ebenfalls sehr schön. Alle Bars und Restaurants in Tulum Beach sind fußläufig sehr gut erreichbar. Zudem stehen auch kostenfreie Leihfahrräder zur Verfügung. Emily und das gesamte Team haben einen großartigen Job gemacht.

Helpful?
S
sheldons
Verified booking
Standard Room
Stayed in Feb 18, 2024

"Exceptional"

10.0

new hotel. very good service. food and drinks. few kinks in new construction being worked out.

Helpful?
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