Condesa Lofts & Residence Hotel by VH

Location and how comfortable the rooms were, amazing!

City noise, but not something the property can control

Location

The linens were in extremely poor condition, with old, worn-out towels. On the first day, the bed was not clean there were hairs and visible stains. I requested a change of sheets and pillows, but they provided queen-size sheets for a king-size bed. The “clean” sheets were also in very poor condition: stained, worn, and clearly very old. The next day, they replaced them with king-size sheets, but these were just as bad—cheap, red, plastic-like material with large stains throughout. In the photos, the bed looks excellent, but in reality, it is completely the opposite. I expected proper king-size pillows like those shown in the pictures; however, only two small pillows (more suitable for a twin bed) were provided, and they were in very poor condition, seemingly reused many times. I had to request two additional pillows just to make it somewhat comfortable. The restroom had very poor ventilation and a constant smell of humidity and sewage. We had to keep the bathroom door closed at all times to prevent the odor from spreading into the rest of the room. Overall, the apartment does not match the pictures advertised. The loft is clearly worn down, poorly maintained, and shows signs of long-term neglect. Another major issue was the lack of heating. There is no proper way to heat the loft. The first night was very cold, especially since the blankets are extremely thin. Even after requesting an additional blanket, it was still not enough. Lastly, the soundproofing is very poor, and there is little respect for quiet hours. Neighbors in other apartments are very noisy, and the cleaning staff plays loud music. The rooms are not well insulated—particularly around the door frames—allowing significant noise to pass through.

24 hours staff and very helpful

You don't Hanne any staff cleaning room

El lugar es muy limpio y cómodo y el personal es súper amable así que esto hizo que la estancia fuera agradable, está súper bien ubicado .

No sé ve para nada como las fotos , es mucho más pequeño y no tan bonito , hay mucho ruido por la noche ya que la avenida es grande

La ubicación es excelente si vas a un evento en el auditorio BB; el personal fue muy amable y había muchos lugares donde comer.

En realidad no tengo un punto malo para el lugar.

Point positif: cet hôtel est très bien situé

Points négatifs: - la porte de la chambre du rdch est juste à côté de l’ascenseur ce qui rend cette chambre bruyante. - la chambre esr très grande avec une cuisine mais avec le minimum du minimum pour cuisiner. Lorsque j’ai demandé au personnel qqls ustensiles en plus je n’ai obtenu que deux cuillères :( - durant le wk l’établissement loue son roof top pour des fêtes, ce qui occasionne une cohabition difficile entre des gens qui voudraient dormir et d’autres qui sont lá pour faire la fête. -la chambre du rdch n’ayant jamais de soleil direct, il y fait parfois presque froid