Hasbrouck House

A 3-day, 2-night stay here was given to us as a 40th wedding anniversary gift by our 3 sons & their wives. And what a perfect gift it was! Our room 9 had the sweetest, all-around views from the multiple windows both in our corner room & in the bathroom of all the greenery, flowers & lawns. Although breakfast is no longer offered as part of the room rate, we were "grandfathered in" by the super amenable, welcoming head chef, who, in large part, is the engine behind the hotel's managing group, because our room had been booked when the breakfast plan was still in existence. Our breakfasts were presented beautifully & by servers who were super friendly & engaging, as is the rest of the staff here. The pool had not yet been filled for the summer, so we enjoyed sunning on the pool deck, the sweet sauna, walks to the lake down below the property, played shuffleboard, billiards in the way-downstairs which has stone walls, low ceilings, a wine closet, board games & game table, as well as darts. The first floor library is cozy, filled with couches, upholstered chairs, books, coloring books & colored pencils & the in-house restaurant offers 3 meals a day, either in the beautifully outfitted & sunny dining room or on the back patio, alongside a rain barrel, herb garden, smoke house, fire pit & the grassy lawns. The owners & the hotel's hospitality group are working on upgrading & updating the facilities & its offerings (including the lake!) & we applaud them for their efforts & plans. We are glad that we could fully enjoy this welcoming, beautiful old stone home & its equally welcoming staff & we thank the head chef for the bottle of Prosecco that he gifted us! P.S. I think I saw someone moving a rolling chicken coop from one part of the property to another!

To start with the positives -- this is a beautiful property with so much potential to be a luxury inn. My best friend and I were celebrating milestone birthdays and booked the double twin room #8. The room was lovely, very comfortable and well appointed. The beds and linens were great, bathroom nice (heated floors!), wonderful robes. The interior design and decor is stunning, and just overall you felt like you were in a very upscale property. That's about where it ended - the service is ambisaml! I never intended to write a bad review, but after being falsely charged over $500+ after check out, and having so much trouble getting in touch with a human and resolving the error, I am inclined to warn future guests: Beware: - In general this property has NO STAFF. Everyone is a gloried teenager who is clueless. - No one gave us any information upon check in on Friday evening. No one helped us, directed us, told us anything about the property or amenities such as group yoga the next morning or the breakfast which was supposedly included in our stay, or the game room, or areas to explore. The "welcome" email incudes a generic guide, but no staff elaborated on anything (and half of what was described in the guide wasn't even available!!) - Saturday morning around 9am we came down to reception to inquire about a hiking trail (which we read about in the guide) and things to do. No one mentioned the complimentary yoga or breakfast... we only saw the yoga happening when we returned from our 'hike' aka a 10 minute walk through the woods -- it is a miniature 'trail' kinda of a joke - Upon getting to breakfast at the restaurant, no staff in the restaurant had any clue what we were talking about in terms of the included breakfast. Only AFTER we finished did they inform us that we were entitled to a 'continental breakfast' which didn't even exist?!?!? - I also informed the reception on Saturday morning that the cold plunge was dirty and empty - see photo attached. Nothing was done to fix this and we booked 2 sauna and cold plunge sessions well in advance, since that was a selling point of the property. That should have been addressed right away and it was very disappointing. - Our massage and sauna reservations were totally messed up and all the timing was off. I have paper trail confirming the timing via email, yet no one input the correct information into your system, resulting in our day's schedule being hours off... So we were off schedule and could have gone to Mohonk to hike or explore other towns, but instead we sat waiting for our massages thinking they were at 2:30 when in fact they were scheduled for 4 and 5:15pm. A wasted day... - We had to ask for the sauna to be turned on, since no one paid any attention to our pre-scheduled reservations and then had further proof that no one addressed the cold plunge whatsoever, despite a half day passing by. The pool was a lot more shabby in person than the photos on the website appeared. No one skimmed the pool or came to refresh towels at any point during the day. Hotel GUESTS cleaned the pool ourselves. - It was advertised that you could have drinks and food by the pool - not the case. it was the end of June, so perfect for that kind of al fresco experience but alas, no staff, no communication, nada - In addition, we were not informed about the tipping policy for the massage therapist until we checked out. - On Sunday morning (our check out day), housekeeping woke us before 8am asking to clean the room. WHY would they even knock at all, knowing we are checking out at 11am. What an annoying disruption to our last morning. - Lastly and most importantly, when I found a $500+ nonsense charge AFTER we checked out and settled up, it took almost 2 days to even speak to a manager on the phone. You do not receive any itemized receipt so you have no idea what charges are for. The manager was less than accommodating after I DID ALL THE MATH and explained it all. Nor did the manager address any of the other concerns that I voiced above. I would have loved to return during another season but I can't in good conscience give my business to this establishment. The owners should know that there is so much potential but the staffing needs to shape up and also increase in general! Too bad...

The place is so charming and room #10 was intimate yet spacious and warm. You may walk the trails and gardens or relax by the pool. Our favorite was having pre and post dinner drinks by one of the many firepits around the yard. The staff are friendly and extremely helpful. The basement has a billiards table and game area, which was awesome. Butterfield, the restaurant, was recently renovated and upgraded and it showed. The ambience was intimate and comfortable with candles in teh large fireplace. The food was fresh and delicious but a bit overpriced. CONS: the tvs in teh rooms need updating. You can't mirror your phones or utilize apps as it's not a smart TV. On a rainy day that was annoying trying to watch a movie. We'd come back for sure.

Trail and pond, and the cozy bar area

Just went to Hasbrouck House for Memorial Day weekend and our 10 year wedding anniversary. We booked 3 nights but left early. The property is beautiful/stunning truly. The sauna was nice. However the restaurant was missing 1/2 of the main dishes, leaving chicken and veggies dishes. Very disappointing. The front desk was empty for most of our stay. Amenities listed on website were not available: the pool (which opens Memorial Day weekend?) the cold plunge. We were really looking forward to trying the cold plunge and it was one of the reasons we booked there. And the icing on the cake was that our room was never cleaned on the second day?! For the price you pay this is outrageous. I would not recommend staying here.

Such a stunning place! My friends and I had an amazing stay and would love to come back again. I love that I was able to take a class at Whole Sky Yoga included with our stay.

Saturday night at Hasbrouck House was lovely. Great vibe in the bar and by the fireplace in the lounge and excellent food at the restaurant! The octopus and chicken were standouts! The rooms are beautifully appointed and the staff is really friendly and helpful.

Beautiful rooms and bathrooms, lovely staff

Our stay at Hasbrouck House was absolutely wonderful. We spent a long weekend for Valentines Day and it was well worth the money. The inn is a perfect combination of homey and luxury. It wasnt the most luxury place ever, but it definitely had a vibe of indulgence. The rooms are spacious with some great special touches (heated bathroom floors), the property has some awesome activities (outdoor barrel sauna, full game room). The location feels remote but is still in close proximity to civilization as well as some other great towns (Woodstock, Kingston). The restaurant on premise was absolutely phenomenal (we ate there 2/3 nights because of the weather). The breakfast (included with your stay) was great. The staff was super friendly and always available via phone/text. Cannot recommend this enough, especially for a young couple wanting a weekend getaway from NYC. Definitely recommend having a car for this trip.

Our room had little to no heat for 1.5 days during 15 degree weather. How could I tell?? At any given hour, the room radiator was cold to the touch day and night. On the last day of our stay, I reached out to the staff about the lack of heat. The room temperature seemed to rise ever so slightly, but never to a comfortable room temperature. As native NY’er and resident of the Hudson Valley, I’m familiar with NY winters, but the room temperature was borderline unbearable. The only space in the room that was warm was the bathroom, thanks to its heated floors! This is my third time staying at the hotel. I want to love this place, but there’s always something.