Hotel Milam, Michelin Key winner

My second time here and still the best hotel ever...

The aesthetics were definitely on point & the staff were very welcoming & helpful. However, not an all-inclusive hotel.

I have stayed at many of the best hotels around the world and Hotel Milam ranks right up at the top. The incredibly creative design of the hotel rooms, pool and common areas is exceptional. Highly recommended! 5-stars across the board! Wonderful attentive staff. I will certainly return...

Hotel Milam is truly in a league of its own, and it’s no wonder it’s a Michelin Key Winner. From the moment we arrived, we were immersed in outstanding service and hospitality. We were welcomed with refreshing drinks, and the staff immediately offered to hold our bags—perfect for a seamless start to our stay. They went above and beyond to make sure we were comfortable, even coordinating taxis for us, which is so helpful given that there are no Uber or Lyft services in Tulum. The room service and cleanliness were impeccable. Each day, the room was thoroughly cleaned, and trust me, I put it to the test with both Lysol and a blue light! The staff’s attention to detail in maintaining such a pristine environment only added to the luxurious experience. The location, though a bit removed, adds to the unique charm of the hotel. Nestled amid lush jungle surroundings, it truly felt like stepping into a serene oasis, and I felt like Georgina exploring the jungle! This secluded vibe, paired with the boutique design and ambiance, made it one of the most beautiful and intimate hotel experiences I’ve ever had. For those staying over the weekend, I highly recommend trying out the Saturday morning yoga sessions and sound bath. These offerings provided such a relaxing, grounding start to the day, enhancing the peaceful and rejuvenating vibe that makes Hotel Milam so special.

The host was amazing. The rooms were very clean. It was private and peaceful.

Our stay here was amazing! The staff was great, the property was beautiful and clean. Ara who manages the concierge had the best service I’ve experienced at a hotel/resort. She deserves a raise! Breakfast was good every morning, and the zen vibes all around the property were unmatched. But the room!!! The villas look just like the photos, and once you arrive you’ll never want to leave. We enjoyed every bit of our stay.

Such a relaxing environment with cordial and attentive staff that goes above and beyond to make you feel appreciated and cared for

Exceptional love everything about 100/10 .

.

Amazing Staff. Beautiful hotel. Very attractive.