Salmon Falls Resort

If you are staying at a hotel in the summer, this is the place to stay in Ketchikan for a quiet, serene, Alaska experience. I had to leave a review just to mention they provide an assortment of pillows on your bed so you can find one to your preference. It’s those thoughtful little things as well as the welcome notes in your room that make this place special. The restaurant on-site is a large circular log building with sweeping views of the water and waterfalll off to the side. We had the breakfast buffet, lunch, dinner, and drinks at the bar during our stay this week and each experience was nice and didn’t feel rushed.

The breakfast was not hot or worth $25. Way too much bread. Tea water was cold. The only thing I didn't like about the place was the breakfast for the value

Great food, bartenders and managers were top notch. They offer shuttle service to town which makes it easy to shop

Location was perfect. The rooms were very comfortable and quaint. The Oceanview is incredible. The Resort went above and beyond for us. Thank you

N/a

Propert never cleaned rooms or brought clean towels.

This property was rustic but yet quaint . The staff were very helpful, informative and friendly. I would definitely recommend to others and become a repeat customer.

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Overall, the staff needs more training and the facility has concerning quantity. The staff does not make you feel welcomed. They did not have the standard greetings. No professional manner at all. It was really not a good idea to hire some high school students during the summer for front desk services. When we checked out, she did not even ask how was our stay. She didn’t even know that we paid through Expedia and was going to charges again if I had not made it clear with her in time. The room is so dark and doesn’t have good privacy. The entire room only has one lamp over the nightstand, that’s all. The other lights are in bathroom area. What made it even worse is we can hear and be heard by next-door neighbor. There is a door to next room. That corner should not be placed with any bed. Unfortunately, there is a bed right next to the door from both rooms, and in the middle of a the night, I heard people coughing, in the morning people talking. My husband and I were so concerned that people over there also were also hearing us very well. We did feel very much violated. Almost $300 per night. The restaurant Timber is even worse. Not going to come back, for sure.