ANZ Hotels Scranton

Bathroom needed to cleaned more thoroughly

Staff were super sweet both checking in and out. Quite cleanly, there were a few things I’d prefer were a bit more detailed as far as cleaning but overall enjoyed my stay.

Nice property, but neightborhood is a little dicey

Na

The staff was great Poerty event was great fun. They provide breakfast and hot coffee which was a surprise. Great all around.

There were mold stains on our curtains and when we checked in online at 11am it said great news your room is ready! So we headed to our destination early but when we got there they said we couldn’t check in until 3pm

Room was clean, staff was friendly

Stay was perfect for what was needed. However there was no hand soap or body wash in the room.

Disappointed in room cleanliness. The bar that is advertised was not open. No housekeeping unless you specifically ask for it. When we asked about cleaning and the bar/restaurant, we were told they were understaffed. The breakfast that was put out was ok, but there is a sign to not use microwave and toaster at the same time. The property definitely needs upgrades, better management, and clearly more staff.

Thank goodness this is only one night and convenient to where we needed to go otherwise will never stay here again. The appearance of the hotel is poor dirt and trash outside, paint peeling off walls, very run down. The staff are pleasant but look exhausted. I checked beds for bed bugs multiple times very very disappointing Never again will I stay here