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9.7 / 10 Guest Rating

The Neighborhood Hotel - New Buffalo

18 W Merchant St, New Buffalo, MI 49117, New Buffalo, us

The Neighborhood Hotel - New Buffalo - main view

About the Property

Luxurious Accommodation with a Touch of Nature

Garden Oasis: Enjoy the serene garden setting at The Neighborhood Hotel New Buffalo, perfect for relaxing after a day at the nearby beach.

Modern Amenities: Indulge in the convenience of a shared kitchen, free WiFi, and concierge service during your stay at this 5-star hotel.

Outdoor Delights: Take advantage of the barbecue facilities and nearby hiking and cycling opportunities for a well-rounded vacation experience.

Book now for a luxurious stay surrounded by nature at The Neighborhood Hotel New Buffalo.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Non-smoking throughout
Smoke alarms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night ยท 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.7
Exceptional86 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the excellent communication.

Categories

Cleanliness8.9
Service10.0
Location10.0
Room Quality9.4
Amenities10.0
Value for Money9.4
Food and Beverage9.9
Overall Experience10.0

Select topics to read reviews

J
joyceusUS
Verified booking
couple
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

Great stop before heading into Chicago! The place was clean, check-in easy, and convenient.

Loved everything!

Helpful?
E
EgonusUS
Verified booking
couple
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0
Helpful?
K
Kevin
Verified booking
Standard Room
Stayed in Sep 22, 2025

"A Great Stay"

10.0

Very nice, clean, quiet place to stay - walkable to everything in New Buffalo. No staff on site, but the crew keeping the place looking amazing were super friendly and welcoming :) Communicating via text with the property mgmt was great - very fast and helpful.

Helpful?
A
Alex
Verified booking
family
Standard Room
Stayed in Sep 18, 2025

"Exceptional"

10.0

Clean, quiet, and quant. 5 stars! Lots to do walking distance from the hotel

Helpful?
A
AmyusUS
Verified booking
couple
Standard Room
Stayed in Sep 8, 2025

"Fun concept in between a hotel and Airbnb"

10.0

Gorgeous, well appointed rooms! The small touches make a big difference!

Helpful?
J
Jamila
Verified booking
friends
Standard Room
Stayed in Aug 24, 2025

"Good"

6.0

The location of this hotel is absolutely unbeatable โ€” a true 10/10. Itโ€™s within walking distance of shops and restaurants, parking was easy, and the outdoor space and landscaping were well maintained. These factors alone make it tempting to return. That said, the overall experience fell short considering the high cost of the stay. The biggest issue was cleanliness. The carpet in our room had visible stains and was so dirty that our feet turned black just walking on it. The windowsills were very dusty, and every time we opened a window, we had to immediately wash our hands. The shared restroom on the property also appeared unattended during our stay โ€” a dirty diaper sat in there for three days without being removed. Inside the room, the bathroom lacked functionality. There was poor water pressure, no shelves in the shower for toiletries, and very little storage space overall. Lighting was also a problem: the room was extremely dim, making it hard to get ready, and one lightbulb flickered nonstop until we removed it ourselves. The bunk bed mattresses were also uncomfortable โ€” fine for children, but definitely not suitable for an adult. In short, while the location and outdoor areas were excellent, the condition and upkeep of the rooms were disappointing for the price we paid. With better attention to cleanliness, comfort, and maintenance, this hotel could be a fantastic place to stay. Until then, it feels overpriced for what you get.

Helpful?
R
ReisausUS
Verified booking
couple
Standard Room
Stayed in Aug 16, 2025

"Overall, a very nice place to relax and enjoy."

10.0

Great location and such a lovely place to stay.

The toilet was not at comfort height (handicapped). I have a bad back and my husband just had knee replacement surgery so this was a little uncomfortable.

Helpful?
M
Matthew
Verified booking
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0

Loved the the private porch

Helpful?
R
Renee
Verified booking
Standard Room
Stayed in Aug 10, 2025

"Top Notch!"

10.0

Neighborhood Hotel was just what we needed to relax and feel the slow pace of vacation. Being a block from the main street of town was super nice for walking. The housekeeping staff were happy to help and maintained a clean and tidy environment. Security was good and private parking was awesome:). Well done!

Helpful?
M
Mary
Verified booking
Standard Room
Stayed in Jul 19, 2025

"Refunf never came"

6.0

The air conditioningvwentnoutbour last night there. The owners said they would refund us obe night's stsy and said you would reimburse me. That never happened. Please advise

Helpful?