Imperial Suites

Worst stay ever very uncomfortable for

My husband and I thought we were booking a nice hotel. This property had “hourly rates” posted in their lobby, indicating exactly what kind of hotel this is. We saw several rooms and all reeked of pot. Buyer beware. After asking for a refund, which was denied by the Imperial hotel as well as by Hotels.com, we left this property, and found a decent hotel 1/2 a mile away.. I will not recommend using either Hotels.com and will not continue booking through them as they allow a property of this nature on their site. I’m disgusted and wish to warn anyone or any family what you are in for if you book through Hotels.com or this hotel.

Dirty and rude staff

Even if it was free next time, I wouldn't stay there. No ice No hangers just three hooks on a wall No inside chain of lock to secure the room No chairs to sit on No kleenex No shower curtain A person had to come to the room to set up the TV box.

Nice bathrooms for sure

Very cool spot / well kept and nicely updated

This is not a property I expect from Expedia. For a parent traveling with a kid - you did not inform that it is an adult hotel. I need you to refund my entire money and more. I had to immediately get out and drive for 3 hrs to find a decent hotel in a decent location. The stress you caused me especially because there were no hotels for over 15 miles.

The lights was awesome! But there was no tables or chairs so had to strictly sit just in bed. Floor was so dirty I had to wash my feet and stuck to wearing flip flops. Mold was in the shower. Holes in the wall and the door knob was broke. It was a good time but wont be returning.

I didn't arrive for my stay. Family emergency. Trying to get my refund for the other 2 days

Power went out in the room multiple times.