Roami at The Fitz

It was close to the arena where we attended a concert. It was also close to some good eateries.

It was a pretty small space compared to other Sonders we’ve stayed at. The vending machine didn’t accept dollars, so I had to use my credit card for a $2.50 purchase. Staff were friendly, but they didn’t know what stores were nearby where we could purchase groceries and alcohol.

Location, very welcoming, room was spotless😊

Nothing

Everything, no complaints!

Nothing, everything was wonderful.

Walking distance from the train station. Farther walk to state capitol and cathedral. Really nice to have a kitchen with a full fridge. TV had some free movies - otherwise you can log in to personal accounts. Helpful staff and 24-hour desk!

Horrible laundry debacle - don’t even risk doing laundry! Washer on 4th floor didn’t drain, then the dryer ran for 3 hours, still wet. I switched to the 8th floor dryer for 2 more hours, still wet. Manager said the basement machines work - so try starting there first. It took me 6 hours until 1am to give up and submit to packing wet clothes. Right in the middle of downtown was good but cut off from grocery stores (couldn’t make use of the kitchen as intended). It would’ve been helpful if the kitchen had basic cooking supplies like olive oil, salt, and pepper so I could use the pans and dishes they had. Sheets were overly starched, resulting in sweaty stickiness throughout the night. I didn’t receive my check in code from Booking, so I couldn’t open the door. But the 24-hour staff saw and came to help me.

Location was central Very convenient to train & downtown Some Reception staff were very helpful & friendly others were perfunctory at best

Lack of electric jug Tea bags running out Coffee bags not being replenished