Fairfield Inn & Suites Austin Downtown

I booked this hotel for my birthday weekend & chose a room with a balcony inside the room (it says "balcony" in parenthesis when you book) so I was very excited . I have several issues with this hotel, 1 being the parking is $45 per day. Being that that is a steep price you'd think theyd make it apparent upon booking. 2 the parking garage is VERY tight. Two cars (outgoing & in going) cannot travel at once . 3 you are assigned a level to park on, that level only has about 10 parking spots, VERY tight parking spots . Exiting the vehicle is only possible from one side of the car to avoid hitting a wall or the neighboring car. 4 the room did NOT have a balcony at all. It has a community open rooftop false advertised as balcony upon booking . 5 the room is extremely small with minimal lighting. I have nothing positive to say about this hotel. I would have been more comfortable in a Motel over this falsely advertised hot mess. If i could give it a zero i would .

Great place to stay Convenient location for our reunion

I loved the balcony in our room!

Nice staff, nice place.

Music from Rainey Street is pretty loud & can keep you up from falling sleepy early. Also, the parking price is kinda absurd if you’re already booking a room, it should be complimentary.

Not an area to walk late at night but hotel was decent

This is a new property and we had an excellent stay! From the customer service to the cleanliness, we had a the amazing stay! The top-tier breakfast was the icing on the cake! Parking was pricey, but convenient, and comparable to the other downtown hotels. I liked that you could go directly from your hotel room floor to the parking garage. Some mentioned that the hotel is noises. It is on the highway, but it did not impact a good night’s rest. Loved the bathroom and bedroom amenities! Boom here if you’re in need of lodging in the area.

RJ front desk gave AMAZING CUSTOMER SERVICE and information regarding my stay.

Javier manager informed me 3 times after I verbalized understanding to move my car like I was a kid. I was already on the way out the door and he still repeated himself. I was not blocking any cars and if I was my car was running with someone in the drivers seat to move. Common sense and courtesy to move if blocking traffic with the limited space.

This place is awesome!! And the staff is hot!