citizenM Austin Downtown

Property was very clean and the bed was very comfortable! Room was exactly what I needed. The staff was INCREDIBLE!!!!! They were so so so kind and accommodating and 100% made my stay!

The design is a little interesting, with red-lit hallways and a balloon picture at end of hallway that reminds me of the movie “It” - definitely eccentric! I wish the iPad worked a little better to control the lights individually and tell the # on the thermometer (it just showed a sliding scale of red vs blue for temperature instead of a number). Also the showers did not get very hot which was very sad. I even asked the front desk and they told me to click this button but it still didn’t get hotter than 100* which is barely over body temperature so the shower felt Luke warm to me. Very very sad after a long chilly day to get into a lukewarm shower!

The location is perfect.

The rooms are smaller than cruise ship rooms.

Staff was friendly. Facility was nice

No refrigerator and had to find your own parking . Needed to park in a garage that charged a lot. If you stay here best to not have a car and just use uber or Lyft

Todo en general , muy buena ubicación , la limpieza súper impresionante y está hermoso

Great location in downtown, walking distance to Capitol Clean rooms, had amazing view from 14th floor Great breakfast, pleasant staff, managed to check in earlier

Nothing specific, maybe too compact room but okay if you are traveling alone