Royal Hotel Bronx

Comfortable bed.

The sheets and pillowcases were stained. The bathroom was not well cleaned and there was stuff on the mirror and hair in the drain. It felt more like a rooming house than a hotel. The hotel was across the street from a bar and on Saturday night it was loud until the bar closed.

There was very little to enjoy about this place. The only aspect that was appreciated was that once I made a complaint about my room, the staff did transfer us to a different one. There were not many differences between the two cleanliness wise, but it was a small improvement. Although, I definitely should not have to ask to be transferred in the first place.

Overall cleanliness was a zero. The first room had multiple areas of blood, mold, cigarette burns, hair, and other sticky substances/ stains, and it was unable to lock, therefore we had to get transferred to a different room. Unfortunately we couldn't get transferred until the next morning so we did have to sleep in the room. I was not satisfied in the urgency. The second room we were in was able to lock, and had no blood in it, but there were still stains and other sticky substances everywhere that made us uncomfortable with the stay.

I didn’t like about the property because is was dirty I would like to get my refund

Nothing I want my refund

I like that it was in a convenient location. And I like that they had a microwave downstairs.

I wish I had a refrigerator and a microwave but other than that, my stay was decent.

The location was close to family.

The place was dirty. Elevator dirty. Floor dirty. Rooms squashed and sheets has bleach stains. Unacceptable. Extremely low standard. It should name a Motel instead of a hotel. They asked for cash for damage fee instead of card. On booking. Com the pictures does not reflect the accommodation . It seems like homeless people lives there. People travelled from for its not nice to be deceived. Would not recommend. The guy at the front desk was calm. They don't want to give you back your money for fillty accommodation. Picture of the bed they offered really disrespectful.

Everything

Nothing really