Fairfield by Marriott Inn & Suites Coastal Carolina Conway

The lady knew my situation as I had a handicapped young man and went out of her way to accommodate me. I do appreciate her courtesy, professionalism and understanding of my situation.

Nothing

Good

Loved the breakfast. Staff was very friendly and helpful

Mattress was worn out

Not the breakfast or the extreme lack of amenities that would have added a small touch to the expensive cost.

upon check in the desk informed guests, with a generic copy of a notice and verbally, stating construction will impact the water for the hotel tomorrow morning " for an hour, maybe two, we don't know," and when pressed for knowing how to navigate our stay with questions the comments from the desk staff was to " take your shower before bed instead of in the morning". I immediately took a stand replying that their response was unprofessional and expected a discount on my costs. At which the climate of conversation changed from a " ah shucks folks" to a defensive stance. This event spread throughout the hotel among guests during the evening and it did not improve our experience. Fairfield Inn Conway S.C. front line staff needs professional help.

The location was great and easy to access the beach , shopping ,etc... Thank you!

Nothing