WoodSpring Suites Hermitage - Nashville Airport

The location was right in the middle of everything. We were not took far from any places we wished to travel.

The 3rd floor had a very distinct odor that you could not ignore! The room was fairly clean.. the counter has residue that needed to be wiped off. WiFi extremely slow! Also, the people in the room beside of us got kicked out for smoking cigarettes but we ended up not getting reimburse for our deposit because of it. Management never reached out and told me about the situation, I had to call them and what was suppose to be $50 will now only be a $43 reimbursement. I don’t appreciate when I put my card on file and they do whatever they want with it. UPDATE I DID NOT GET REIMBURSED!!!!!

Liked nothing never got an opportunity. No breakfast served at hotel. Stated online

Nothing! room was canceled while driving 8 hours to Nashville which a call could have fixed.

Nice place, quiet and clean.

Kitchen came with no cookware/kitchenware even though the booking said it did. I had to ask at reception twice for it, I did get some stuff but pretty bare minimum.

The older African American lady at front desk was so nice and friendly. She was answering all questions we had and even told my girls good Luck on there cheer competition(which showed she cared and payed attention) we would definitely stay here again.

Better breakfast

It was a good location, staff was nice and helpful! Beds were comfortable

Wish the shower presser was a bit more and that there was only 1 pillow per person. I wish there was at least 2 each and a little more fluffy

Not very much.

Rude staff...bugs in room.. broken bed and thermostat in room. Shady looking people hanging out in the parking lot. Really loud music.

Nothing Stacey and Desirae are rude and unprofessional. Terry the GM was just as bad. The whole staff was just awful.

The location was perfect to where my mom lives.

It was apparent that some guest had smoked in their rooms. We asked to be moved from our initial room and the staff were helpful in getting us a room that didn’t smell like smoke.