Mountain Vista Hotel

The room was nice!

Nothing!

Renovated room

Too far from the center of West yellowstone No hot water

Quiet location just a 5 min drive outside of the town with beautiful views of the mountains. Reception staff were amazing - helpful - friendly and always smiling.

No lift so difficult lugging 2 huge suitcases up the stairs. Room 201 at top of the stairs - we could hear every conversation going on downstairs in the evening as well as everyone who had to pass the room to get to theirs. We also had to run the bath for 5-10 mins every time we wanted hot water. When we complained we were told this is how it was at the hotel as it was out of town. Hmmm! If this was the case - why were we not told this at check in or on the 2 occasions the maintenance men can to look to see what was wrong!!!!!!

Très bien situé un rien en dehors du centre de West Yellowstone mais il reste à l’entrée du parc Très bon petit déjeuner ! Chambre très spacieuse avec les équipements qu’il faut. Mention spéciale à la dame qui nous a accueillie et conseiller. Et nous a aussi permis de ne pas jeter notre glacière pour faire de futurs heureux.

Rien

The room and beds were very comfortable. The room had all the conveniences we needed. We liked the location near the mountains and away from the busy town, but not too far.

The room and bathroom were clean, but there was oversplash on the bathroom walls from the shower that should be cleaned, and the bathroom counter was too small. The master bed almost could have been its own room or partitioned off more from the other beds. But only minor issues - we’d stay there again.

The staff here were excellent. Call out to Brittany at reception who helped with luggage and was able to provide valuable intel on dining options.

The property hot water system. The hot water takes its time to get to the room. This is a design issue not a property issue. Once the hot water hit the room it was hot and strong.

Äußerst nettes Personal vorallem in der Abendschicht am Empfang und der motivierte Herr vom house keeping. Landschaftlich schön gelegen und nahe zum Nationalpark Eingang. Auf der Terrasse wird abends wirklich das Feuer angezündet und nicht nur für die Werbefotos. Sehr authentisches Haus.

Room was very tight and so was the budget on building materials. Sound transmission was very high from the hallways to surrounding neighbors above and to the sides

Generally staff were friendly and helpful

No continuous hot water in the bathrooms. Hot water came after turning on the tap for over 20 minutes and then suddenly turn cold in the middle of the shower on all 3 days in Room 102. Attached photo of maintenance request raised after we complained about this issue. Staff tried to help but there wasn’t much they could do.