Executive Inn Ridgeway I-77

Booking got messed up, we arrived at 4am said we couldn’t check in until 2pm! So had to book for the 6th even though it was already the 7th, very rude guy at the front desk, originally only paid $45.00 for one night online, had to pay $92.00 more to check in early! Immediately after entering the room, we were attacked by COCKROACHES & BEDBUGS! I am highly allergic, as soon as I get bit I swell up and have to go get steroid shots at the ER! And yea I had to go, not even 6hours later cause it was unbearable! We refused to stay there and he refused to give us a refund or the manager’s name or number! Still haven’t heard anything back from them! But my medical statement and the videos I took of the hotel room don’t lie! DONT STAY HERE, SAVE YOURSELF!

Lot of noise at night,police stayed out there.requested for my room to be cleaned it never got cleaned

Reserved a king room but was told that they didn't have any. We had to settle for 2 queens. Then they charged us more for the room then what was on the reservation. Went to the room to inspect and it was dirty with mud foot prints in the room and a funny smell. Went to the second room and appeared cleaner so we decided to stay. There were dirty towels hanging on back of bathroom door but the room was clean enough for us to spend the one night.

Nothing

The price

The people outside of my room

Convenience

Staff's attitude

Staff is friendly. 2nd visit for me

Bathroom needs more attention when cleaning..

So ive stayed here before and evidently theyre pretty proud of that 2 star rating because nothing was improved from the last stay, a year ago. In the 4/5 star side, i think her name is Amira, she was very pleasant and fun to talk with. I honestly dont expect the ritz, but well first they didnt have the room i wanted which kept the service aspect to a 4, that was all Amira. The faucet is basically falling off, theres no phone in the room, maybe thats a new thing???, theres no way to charge your phone if you forget to bring ( which i did) an ac adapter, plenty of hot water for the shower that seriously needs some attention, fridge works good, walking distance to a conv. store and waffle house, overall clealiness is def a 2, there was a bug (not sure what species) on the sheet when i pulled the comforter back ( fortunately it was dead and that looked to b the only one) price point a little high for a 2 star but it was where i needed to b for what i was in town for. So ill probably stay there next year too and hopefully theyll put a little pride in their business and spiffy it up a little bit by then. Hopefully Amira will still be there to brighten my check in.

Microwave and fridge worked out great.

TV had issues more than once that needed assistance. The shower head was broken, and water sprayed all over the place and floor. Near impossible to take a shower.