Extended Stay America Premier Suites - Reno - Sparks

I liked how large the room was and the divider between the two beds so my mom and I could have a bit of separation. Hot coffee and tea available for breakfast. I would prefer a hot breakfast though.

When I booked the room, I sent a message with the reservation asking for a bottom floor room and explained my mother's medical condition along with my pet's needs (I need to be able to get him outside quickly). I got there and there were no ground floor rooms. I ended up with a room up the elevator. My key card stopped working mid trip. The last motel I stayed at provided hot coffee and tea all day long and I really appreciated that.

Excelente

Good!

Location was perfect for why I went to Nevada for .

Breakfast was a snack . I wouldn’t call a hard boil egg a breakfast.

I liked how it was clean and any help I needed, i got.

They kept booking my room out before I had even checked out. So when I tried to pay to extend around 2am, they said no because someone paid for my room already. Makes no sense considering check out is 10am. And I hadn’t checked out yet.

The Marina grounds were very nice. That was the highlight of the stay.

Breakfast was terrible. I would quit advertising free breakfast, and just say free snack bar.

The staff was friendly. The room was clean along with the rest of the hotel. Good location. The continental breakfast was good.

Having to go down to get basics for the room like hangers, dishes, blow dryers. Maybe it's a high theft area? In the bathroom it would have been nice to have a makeup mirror (attached to the wall), a shampoo dispenser, a blow dryer supplied there. The room above was crashing something at 3am. Desk said they would call and tell them we had complained. The noise continued for a short while more. We were then afraid someone was going to bang on our door. We thought the complaint should have been anonymous.