Extended Stay America Premier Suites - Greenville - Spartanburg - I-85

During check in we had an issue. Another guest was changing rooms due to “maintenance” issues. As they were leaving the initial room we were trying to be checked into the same room that was being vacated. The manager gave us their top discount for the inconvenience, a whopping $10. Was not happy with the arrangement, but at almost 11pm and after traveling all day we decided to suck it up and stay. Room was basic, but did have a few issues. Will not stay there again or with any extended stay America after what we went through.

Breakfast was a simple grab and go, nothing cooked.

Very clean, value for the price

Nice and new

Internet was bad.

We booked 2 rooms. I made the booking. I put one room in a different persons name. That person had an emergency and couldn't make it. They then decided that we couldn't get that room and wouldn't allow me, the person who made and paid for the booking to change it so I had to rent a third room. As well Hotels.com com wouldn't give me my money back as well. So I ended up paying almost 3 hundred dollars for nights and rooms that we could not use. This is akin to theft from Extended Stay and Hotels.com. Terrible service from both.

Always a good stay everytime I go never had an actual problem.

Very Clean. Very new. Breakfast not much available.

10/10 recommend, my family felt safe and comfortable, it was a great place for us to stay while my husband worked, and they provided us pots and pans so we were able to have a home cooked meal instead of eating out the whole time.