Tru by Hilton Jacksonville West I 295

New and clean

Looks like an IKEA display. My King room didn’t have a chair or loveseat or sofa. Huge amount of empty floor space. No drawers, no dresser, very minimalist, no place for open suitcases except the floor. I ask the front desk about this and was assured this was by design. I asked what if we had other guests join us to watch tv or something, do we ALL HAVE TO SIT ON THE BED? She said, I guess so. There’s plenty of seating in the lobby, but that big tv was broken. The list of room amenities included a microwave. But no, this means that there is ONE MICROWAVE in the lobby for the whole hotel, every guest. I was told this was by design to promote community. Not a fan.

The room was clean and it had everything you need.

The worker in the kitchen was rude and not friendly at all. The bed wasn’t comfortable.

Located in a good location very clean and comfortable. Breakfast was fabulous and the staff was very friendly and accommodating.

There was nothing not to like

So comfortable and quiet. Dog friendly.

There is nothing we don't like my husband even said he wanted to stay there on the next trip