Appart'hôtel Odalys City - Nîmes Arènes - Palais des Congrès

The summer music festival right outside the window made sleeping hard, but the real nightmare didn't start till the next morning. My son-in-law had to leave very early, and my daughter saw him off, but after that, she couldn't get back in. Turns out there had been a power outage during the night, which had knocked out the lock system and the a/c system of the hotel. Several hours later, we woke up and discovered the first daughter outside, who managed to get in and notify everyone - except my other daughter who was on another floor and now got locked out! We had to leave chairs in the door to our rooms which consequently without a/c got very hot as we were packing up. We couldn't leave as one daughter still had her stuff locked in her room and the hotel staff were clueless - until my girl managed to pick the lock herself with her shoelace! Fortunately, when we were leaving several hours delayed, the hotel promised to refund the money for the night's stay as compensation - which seems extremely fair: Even if everything else sucked completely, at least owning up to their mistakes would be one positive thing I could say about this hotel. We watched them do refunds for other guests, but somehow we managed to leave with only their promises and without the refunds being done immediately. So now, 4 weeks later, we have not received the money and the hotel is not responding to our emails. Which if you have read this far will probably not surprise you. Don't go here.

We had a lovely room in great condition with a balcony in which we could eat meals. The hotel is very close to the Roman amphitheater and other tourist sites. There was a self service laundry in the complex that was clean and easy to use.

Great location across from the Amphitheatre. A little tricky to find when driving as it's located on a small side street that was closed for construction when we visited.

Très bien. En plein centre et près de la gare. Calme, propre, chambre spacieuse et confortable avec coin cuisine, personnel très agréable. Excellent petit déjeuner.

Clean room , staff very polite and they even allowed to park motorbike in courtyard.

Arrivée lors d’une panne générale d’électricité. Équipe très réactive et à l’écoute. Uniquement 8 places de parking en accès piétonnier bloqué le soir de gros événements : préférer le parking public juste à coté. Résidence très bien située. Propreté. Confort des chambres. Literie au top.

Beautiful hotel located in a walkable part of Nimes. Right outside of the Arena, there was a lot to do. While that was good, they did not tell us that they were under construction and they had no parking for our car. The nearby roads were also closed for an event that they did not tell us about. So prompt warning would have been nicer.

No duvet , electricity cut

Séjour décevant. Piscine inaccessible, C'était un de mes critères pour le choix de l'hébergement... Bruit dans la rue dès 7heures du matin, pour cause de travaux. Même fenêtre, fermée... Bonne localisation pour visiter Nîmes en mode piéton !

Tres bien situé et réception tres agréable