Mainstay Suites Ocean City West

Room was clean good service workers are very friendly and polite pool was clean kitchen was nice with full big fridge and nice stove everything a kitchen needs they had it all.

We had a great time for our stay and the value for what we paid matched accommodations. There were a few minor details that could be improved upon, and there was also a highlight of our stay. Regarding the areas of improvement - the age of a piece of the gym equipment, mainly the treadmill could use an upgrade. The door to our bathroom was challenging sliding door that wasn’t the best set up for privacy. Also, the nozzle on the sink was a little short, so water would get on the countertop if you didn’t turn it all the way up. The inconveniences were definitely minor and did not impact our staying at adversely overall. Breakfast in general was better than anticipated and led to the highlight of the trip. Miss Teresa, who assisted me this past Saturday morning was a blessing. I had overslept and made it down right as breakfast was ending, but she assisted me by allowing me to get breakfast and even to make waffles for my three children and I after already having shut down the machines. This was a courtesy I so appreciated because she turned it back on and let me get what I needed for breakfast saving us money and time not having to go out and buy breakfast. I sincerely appreciate her kindness.

Overall, I would recommend this hotel for an extended stay. However, if more than two people are staying in the room, you will need to contact the front desk for additional towels, silverware, plates, cups, etc. There was no bedding for our pull-out couch/bed, and again had to request it. The phone in our room would not connect to the front desk, so we had to walk down to the desk to request anything. The staff was not knowledgeable about Ocean City parking, which was disappointing. The pool was smaller than we thought but that's because the photo on the website is very deceiving but it wasn't a big deal...still a nice place to swim and relax. Plenty of tables and lounge chairs and furniture. Since it was raining most of the time, the location to the outlets and dining options was a plus! Bed and pillows were very comfortable. However, the TV offered Netflix but we were unable to connect to it and was told it was part of the update and our room had not been updated yet. Very disappointing since we spent alot of time in the room.

Shower pressure was very low. Luke warm shower water. If someone else is showering immediately after water is cold. Breakfast dont taste good. Eggs were mush and sausage patty was like rubber. And Its the exact same thing daily. The Woman bringing out the food, yells a lot, and outloud directed at those eating breakfast. Staff came only once to see if we wanted house keeping. People a few doors down were super loud and having a party.

I like the convenience of having a small kitchen and the room is big. Breakfast is also convenient.

Room was fine besides the pillows and the staff was friendly. Not really the hotels fault but the entire hallway and outside the hotel smelled like weed. Pool opens too late to enjoy it before checkout and it closed early the day before due to rain.

I usually stay on the boardwalk in ocean city, so this was my first time staying at this hotel, and it was great. Convenient location, and very large and clean rooms. Will definitely book again here next time I am there!

BEST IVE EVER BEEN TOO IN OC! Amazing service! And everything else

Our hotel suite was incredibly comfortable, making it hard to tear ourselves away. It featured a well-equipped small kitchen, complete with utensils, a can opener, pots, pans, and everything we could possibly need. The breakfast exceeded our expectations, adding to the overall delightful experience. We truly enjoyed our stay and can’t wait to return!

Worth every penny - we enjoyed the vacay. My only suggestion would be to add additional options to the breakfast menu.