avid hotel Van Horn by IHG

I stayed here last Friday and was billed twice. Called the front office to remove the duplicate charge and they said there was only one charge.

Parking lot well lit. Easy on easy off of I10. Clean. Like to rise early and get on road and they have a to go breakfast that is lots more than just a muffin or a banana. Heater and ac works well.

Water pressure was super low for showers.

The hitel.wasdirty, the room looked like it was still under construction. Front desk people w were lazy. Front desk coupd not be found at night. People who make the food in am were rude.

It’s new so it’s clean but the walls are paper thin. The exterior doors SLAM closed which is upsetting since people are coming and going all night. You can hear the person in the next room talking as if they’re in the same room.

This was one of the shoddiest constructions I have ever seen. It was cheap and obvious that corners had been cut at every place they could (and some places they really couldn’t.) The room smelled of mildew, but we couldn’t locate the source, plumbing and electrical elements were left exposed, the tv didn’t work properly.

The room was awesome. The staff was attentive. I couldn’t have asked for a nicer room. The only hard part was the accessible room was across the hotel from the parking.

Wonderful stay, thank you!!

There was stains on counter, hair in shower, and pubic hair on towel.

window shade wouldn't close, so had no privacy. Handicap room that we had, and need was missing the grab bar that had been installed (screw holes in the wall). My wife almost fell getting out of the shower.