AC Hotel by Marriott Jacksonville St Johns Town Center

Good area next to St Johns Town Center. Noise from above due to no carpet in rooms. Front desk was not professional in discussing another guest who asked for room to be cleaned in the afternoon. Put it on walkie talkiie at one point. Stated that the staff had gine home for day. Then I saw 2 staff on our floor. Will not return.with GM.

Close to the highway

The fact that the staff charges me $50 dollars for each one of my 4 dogs total of $200 and they want half on cash and other half on credit card that sounds very suspicious

This is a lovely newer hotel. Nice amenities, nice location within St John’s Town Center. Only complaint is you can hear people walking in the room overhead. Sounds like they may fall thru the ceiling.

Every thing was fine, lobby was amazing

Everything

Everything was good

Awesome stay

Nice area

Wonderful hotel! Location and staff are great. I’ve stayed here before and it was great. This time was good too, except there was some kind of flooding problem in the hallway outside our room. There were wet floor signs when we checked in, but no noticeable water. Overnight was a different story. Fans and vacuums all night in the hallway outside our door. Needless to say we didn’t get much sleep. We checked out at 3 or 4 in the morning since we were awake already. Outside our door we found a a carpeted hallway so soaked with water there were actual large puddles on top. Thankfully it didn’t seep into the room. I don’t know why we were given a room in an area with a known maintenance issue, I can only hope the other floors were full and we were only staying for one night. A heads up would have been nice at least. As is, we would stay here again. The rooms are nice, as is the location. The staff has always been very nice and helpful. Every other visit has been perfect. Hopefully this feedback will be useful to management, it is apparent they do care about guest experience.