Holiday Inn Express & Suites Bessemer - Birmingham SW by IHG

The staff was great

Nothing all was great

This all happened on our first night ... while at the pool (which is indoor) there was a gentleman outside blast music from his car and smoking something from a pipe which made me feel weary. Granted that is not the hotels fault for what the guest was doing but it was still an uncomfortable feeling while my child was playing in the pool. The guy knew we were in there because he kept making eye contact with me standing outside the glass door. Not only myself but my child was also woken to the loud sounds of someone parked in front of hotel at the entrance (mind you our room was on the second floor looking right at the entrance) with music also blasting and laughter. This went on for about 10 minutes, which to me, I felt like was entirely too long. I was a paying customer just like everyone else. I understand wanting to have fun and celebrate but consideration to other paying customers is also expected. Another customer also left water running in his room, fell asleep and flooded the floor causing it to knock out the Wi-Fi, tv and some other amities. Our room was beyond hot, the air never wanted to stay on, so we made a trip the second night to Walmart to get a fan. I feel like that is also kind of expected when staying in a hotel is how nice and cold the rooms always are, this was not our case. The hotel room, the hotel itself, and the breakfast were okay but considering our experience I believe we will find another place in another town to stay next time.

Great location

Nothing

The scenery, the welcoming vibes of all the workers at the desk, the kind housekeeping staff (especially Senora Nati), and the peaceful rooms.

While very minor, there could be just a little more drawer space, especially if there's more than one person.