Hotel Mai Downtown Long Beach

My room smelled like cigarettes, they would not give me another room. the hallway also smelled bad. Overall not a comfortable place to sleep.

Over charged for deposit compared to other places but outside of that everything was cool. It was the room was nice. I was only there one night but it was. It was a decent place. I’d go there again.

I like the location and cleanliness

The parking

The bed,shower, pool, and balcony/rooftop were nice. The owner was nice enough to let me bring my bike up to my room.

The WiFi had issues connecting so we were only able to use cable channels.

The room was very spacious and comfortable. The hotel is in great condition and was very quiet. It is located in a perfect spot because everything you need is walking distance. The indoor pool is a big plus. Cool rooftop view and hangout spot.

Do not stay at this hotel. My flight arrived in the morning, so I left my suitcase and backpack with the front desk staff around 11am. When I got back to the hotel around 6:30pm and retrieved my bags and went to my room, my iPad Pro which was in a case in my backpack was gone. I went back down to the front desk, told him what was missing and asked to speak with a manager. He gave me a card and told me to send an email. I sent several emails — no replies. It wasn’t until I called police non emergency to file a report that I finally heard from someone from the hotel at almost 11pm, saying “Your bag was in plain sight for the camera majority of the time. The time that it wasn’t, there is no one leaving the back room area with anything that can be as large as an iPad.” They are supposed to send the video footage to the police. Unfortunately the battery was dead so FindMy isn’t working, but I did set it as stolen. What is/was the most concerning is that not one person apologized or appeared concerned. I didn’t use the sauna or steam room which was the main reason I booked here, because I didn’t want anything else to get stolen which sucked. The kicker is that I almost brought my backpack with me because I had a gut pang leaving it, but unfortunately didn’t listen to my gut as I’ve never had something stolen from my bag from a hotel like this before and travel often. And the reviews about the noise and screaming people are no joke! Many other options.

Staff, room, steam room, sauna, hot tub, pool and eucalyptus towels were a hit! Comfy bed. Area has lots of homeless. Noise from train/busses a little. Very convenient location for convention and many dining options.

Clean and friendly

It gets pretty noisy at night. The metro, drunk people, etc...