Metro Steps Away Crystal City Apartment

The apartment is very close to all the sights about 10-15 minutes by car, comfortable beds, public transport stops nearby. There is underground parking which is very convenient. Lots of cafes. There is a barbecue. If you do not nitpick, then everything was great, my family has only good impressions of the city and the apartment.

The property is spacious and well-appointed. The kitchen is very functional it even has a dishwasher. The washing machine and dryer are certainly a plus for families staying for a number of days. Very close to dining and shopping options. The neighbourhood was very safe and enjoyable for walks. Communicating with the property agent was a breeze. Given that the Metro is just a stone's throw away, getting to Washington DC and the other main thoroughfares was also a cinch. Overall, it's a property that my family would definitely love to stay in again.

Reading the reviews to any stay away from home is essential. I had no problems with communication. With the slight problem I had (trash was left outside on balcony) WeHost was swift in taking care of it and very apologetic. These apartments are dated. There are no towels/washcloths. We knew to pack our own from previous reviews. Kitchen floor was greasy. Beds are low, but comfy. There is no television in the room with the one bed. I wish there were household cleaning supplies to clean sinks and tubs after usage. Amenities are as pictured. Overall, I Won’t complain. Crystal City is a great location to DC.

We had a nice stay but were disappointed w/ the lack of consistency between the amenities listed & offered. Communication was difficult & the welcome email had confusing verbiage. Were sent a link to provide add’l security deposit & upload our ids despite Hotels.com saying not to use external links. There’s a road closed area by the entrance- would’ve been nice to know. When cooking we realized there wasn’t hotpads. There were no dishcloths/towels, just a used sponge & watered down dish soap. The rental said hotpads were unsanitary despite us saying it’s a safety issue. We had a 1/2 roll of paper towels & 2 small toilet paper rolls. We don’t expect rentals to include a week’s worth of products but these were in the listing so assumed they’d at least provide supplies for a few days. When contacting them, we were told the items were the “Welcome Kit.” Beds were relatively comfortable despite not being “luxury bedding” as listed & one sheet w/ something questionable on it. Towels: 7 bath, 2 hand, 0 washcloths. Typical of futon sofas, the fold out bed was not comfortable. The property was overall quiet. We contacted the company when the dryer was taking 3+ cycles to dry. We were asked to leave our key at the desk for maintenance. We forgot to leave a key yet maintenance still entered, leaving a note & emptied linen trap, telling us to check that between loads - insulting in my 30+ yrs of doing laundry. Plan to bring the necessities if you plan to stay here!

Property overall was really good. However, it would have been nice to have more bath towels and some washcloths. Also pool towels would have been nice.