Gardea SoulFamily Resort

⭐️⭐️⭐️⭐️⭐️ Wir hatten einen sehr angenehmen Aufenthalt im Gardea Soulfamily Resort Hotel. Alle Mitarbeiter waren äußerst freundlich – besonders Aurora an der Rezeption, die uns herzlich willkommen geheißen hat. Das gesamte Hotel war sehr sauber und gepflegt. Wir kommen gerne wieder und empfehlen es zu 100% weiter!

Definitely the place to go if you have small children. Property was beautiful, the staff went above and beyond to please. Food was excellent!

We loved everything about this hotel.. the atmosphere, the food and all the little details. A perfect place for a family vacation with children

Electric bike

• The restaurant is mediocre. • The hotel is poorly located • The facilities are not worthy of a five-star hotel. • The bedding is mediocre, absolutely not worthy of a five-star. • The rooms are noisy and the cleaning is not good • There is no valet service. Upon arrival, we had to insist for the hostess to show us the facilities and our room (otherwise, they just hand you the key and you have to find it yourself! Seriously ?). • Check-out is at 10 a.m., whereas the standard is noon or even 1 p.m. This schedule is unacceptable. We paid more than €700 per night for a very bad room with no view. I regularly stay in five-star hotels, and during our trip to Italy we only stayed in five-star establishments. I can assure you that this hotel is barely worth 3 stars.

Amazing hotel, great for families excellent food and service

Coming back and staying here again

What an amazing hotel. Their website and the reviews don't convey some of the important small details about this hotel that make a family stay. First and foremost, this is obviously a hotel for families. They prioritise the kids and that's amazing. The kids club is really good. They print the weeks itinerary that runs from Monday to Sunday so that you can see everything that is on. You can drop your kid/s at anytime without booking them in so it's so easy to pick and choose when you want some peace! There's lots for the kids to do so they don't get bored. Although I think a few more toys or activities might help for the times when there isn't a defined activity scheduled. The pools are brilliant and it's generally easy to stay close to your kids and have an eye on them. They are of a good depth and slightly heated. The only negative is that the tiles on the inside are super slippery. We thought the food was really good and it was nice to experience different types of Italian food. Make sure you like Italian food though as getting any other type of food is impossible with the exception of a couple of things on the kids menu. There was always plenty of choice at dinner but it would have been good to see a few other things at breakfast or a change of some things from day to day. Finally the staff. They are incredible and so friendly. They are almost at the level of the friendliness of Fijian people and that is really saying something!

Service irréprochable, équipe très accueillante et chaleureuse. Très bonne qualité de restauration. Quelques animations organisées par l’établissement agréables et en petit comité grâce a la taille de l’hôtel. Très bonne expérience en famille.

Krásný, čistý, moderní hotel, skvělý a ochotný personál, vše co jsme potřebovali, nic nebyl problém. Plno vyžití pro děti. Za nás ideální hotel pro rodiny s dětmi. Byli jsme v tomto hotelu již hned po otevření a musím říct, že za ty 2 roky vylepšili spoustu věcí, ať je to servis v restauraci, doplnění zábran atd. Je vidět, že opravdu naslouchají hostům a ladí detaily. Určitě sem pojedeme znovu!

The staff was very kind. There were thoughtful touches for the kids like gifts, entertainment and nighttime stories.

This was the most I’ve ever spent on a hotel room. Two hooks fell off the wall in the bathroom. The “suite” is no bigger than a typical hotel room in the USA. The property is not easily walkable to town. Paying for water at dinner feels insulting when it is included for breakfast. We were told there was a six night minimum and another family we talked to were told there was a five night minimum.