The Cwtch Apartment - Sea Views Walk to Beach

The room itself was lovely,but no seaview from the room,only from the garden which was very steep,and I have some mobility issues. Also did nt realise the property was on an elevated position which was very steep and everywhere had steps or hills. No local shops,had to go into Tenby. That said,we did enjoy,but although the cwtch and the facilities were lovely,we wont be returning.

See above.

Super location, up a very narrow windy lane, but ample parking when we arrived

All good

Made our own breakfast but the accommodation was good but not the location.

As I'm disabled the steps to the property were a nightmare to navigate.

Spotlessly clean immaculately presented accommodation. Good quality bed linen, comfortable mattresses and well equipped kitchen. Lovely that we were left wine, biscuits, tea, coffee and milk, these little touches make all the difference. A very comfortable stay and we would love to return.

The Cwtch is situated in a good location, with easy access Penally and Tenby via costal walk. There are two pubs within 5 minutes walk and another about 20 minutes walk away. The beach is about 5-10 minutes walk. The apartment is well equipped apartment with everything you need and decorated to a high standard throughout. There's a shared garden with some patio furniture with nice views from the living room window (although not really a sea view from the apartment, more a cliff view.. nevertheless it was still pleasant) Upon arrival there was a bottle of wine, bottle of milk and some easer eggs left in the apartment as a welcome gift - which was a very nice touch and unexpected.

Unfortunately this wasn't the restful escape we had hoped for. We stayed for 6 nights and by the last night we were absolutely ready to leave the apartment. The main issue with the apartment is the lack of sound proofing between the adjoining apartments - especially the apartment immediately above. Every footstep can be heard from the guests walking around upstairs - thuds, bangs, floorboard creaking... even laughs, coughs, giggles (and the rest!!) It honestly sounded like the guests above would be falling through the ceiling at any moment. We couldn't relax at all and resorted to using earplugs to dampen the sound at times - for context we're both mid 30's and have lived in city centre apartments for 10+ years.. We're used to apartment living but this was too much for us. Half way through our stay I messaged the phone number within the information pack to alert the hosts of our issue, the response back was really disappointing. We got an acknowledgement of our "feedback" and a comment saying they had never received any feedback like this before from other guests. I followed up the message with a video recording so they could hear a sample of what we were putting up with but didn't get any further reply. The tone of the first message felt like the hosts didn't really believe us or thought we were making it up. We had two different guests staying in the apartment above us during the course of our 6 nights with a days relief in between (although the cleaners then came in and shattered that relief very quickly!). These guests were not same sex groups partying all night, but just regular couples and families doing regular things that you'd expect - we don't take issue with the guests. It's disappointing that the hosts have not acknowledged that perhaps some investment in soundproofing techniques might be needed here as the actual apartment notwithstanding this issue is actually quite nice!

Exceptional facilities, quality throughout! Relaxing accommodation in a quiet location. Local pub welcoming, friendly environment.

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The Cwtch is very cosy, especially with the lovely log burner and comfortable seating. Kitchen is well equipped. Everything appears well thought out and is easy to live in and keep clean. Particularly loved the window seat with far reaching views over the countryside to the cliffs. Bed was very comfortable and shower was heaven. Excellent communication by the owner. Would definitely stay again.

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