Absolute Stays on Grosvenor-luton Airport-st Albans Train Station-harry Potter

Unfortunately the bedding was dirty and the sheet had unwashed blood on it, and it was too small. The bathroom was not clean either, the floor was also dirty.

Accessibility from essential locations and comfort

No parking The milk provided had been expired over a year and 5months Lack of toiletries and the toilet had a bad smell after every flush It’s was so hot all the time but that was understandable as the house is proper insulated

Unprofessional host never refunded £300 deposit just because two of my fiends came over.

Host robbed us of £300 deposit and did not respond to messages just because two of my friends visited! They accused us of prostitution even though it was a family trip! Truly shocking! Even called the police and police was satisfied there was nothing going on. Your deposit is not safe here they will use any excuse to not give it Back!

Great property, easy location to find, clean and comfortable, it was a quiet and pleasant stay, lovely spacious rooms with private bedroom, facilities in working condition, good communication with staff. Amenities were also close by.

Couldn’t work out the shower, it didn’t disrupt our stay too much as we used took a relaxing bath instead. Parking was a bit of a faff as the location was a bit further than expected once parked it was around a 5 minute walk to the apartment.

Street view

Cleaning the bathroom trash can. It is rusty and needs to be well washed or replaced with a new one.

The Location was very central. The flat was quite spacious especially the bedroom. Fast Wifi. The host was very responsive towards any questions or enquiries.

It was a bit pricey. The mattress wasn't even, my back was getting sore by the end of our 3-week stay. The washer/dryer doesn't really dry.

Generally decent layout of apartment. TV worked. Back of remote was missing.

Previous tenant (s) had smoked and apartment smelled. Carpet burns in master bedroom. I have asthma so this was not cool but when you arrive tired from traveling what can you do? Major problem was with hot water. We struggled for a week using the booster to heat water when we needed it after notifying the owners and Booking.com. Then into our second week and hottest day of the year no hot water. We notified the owner again and booking.com who forwarded our email but for four days we had no hot water for five adults. Finally my husband telephoned booking.com and they could not get hold of the owners. Eventually they did and by the evening we had hot water again. The bed pillows smelled of sweaty armpits so I washed the pillow case and protective cover which helped until I rolled over and could smell the bottom sheet and mattress cover. This was not nice. We only had one heated towel rack in master bathroom and no dryer even though the washer appears to have that feature. We stayed for 13 nights and it would have been nice to have more than one towel per person and only one tea towel since washing clothing was so difficult. This could be a really nice apartment for vacationers but it falls down on some details that would make it better such as outside furniture for balcony and more kitchen crockery and silverware and pots. The little decorative items became irrelevant when the frying pan wouldn't even sit flat on the stove. Details make all the difference. Contacting the owners was very difficult and we felt they were indifferent. Thank goodness Booking.com finally resolved the big problem of no hot water. In summary I think we should be refunded some of our fees due to these inconveniences especially the hot water issue. Photos are available but I am having problems including them to show the actual conditions.

Location despite limited parking Easy to access key

Shower didn’t work