Ocean Terrace Family Apartments

Everything….

How the pictures are not updated online the property was very outdated and short staffed

Good location and was clean!

Beds were hard

no breakfest

door did not open and close wouid stick and had hard time opening them

Exceptional value for money for the location with a big event in town. Huge room sizes with double and single bed in each room. Lovely bathroom that must have been recently refitted and amazing shower Full size fridge/freezer, full size cooker. Roku TV Dining table and lounge seating enough for the apartment Nice veranda with seating and table

Standard of furniture was poor - reminded me of student digs but comfortable beds and everything clean. Communication was AWFUL - our flight arrived 8:30pm and despite sending two messages, phoning from UK twice (costing £3.50 each time) and getting a US based friend to call multiple times, it was not possible to get through - no answer & voice messages full. On arrival the office was closed and no signs - eventually found main entrance with a poorly written message stuck to the door with a phone number. We did get access without an issue but after a 35 hour journey it was very stressful - especially as from the day before we just had to hope all would be okay. A message saying call the number on arrival would have made a huge difference OR at least a prominent sign on the office door!

Check in was easy, parking was available and the staff were very helpful!

Staff was very friendly and took care of problems

Ok just out dated

Great location. Peaceful nights. Nobody else was checked into the property. Came with all kitchen appliances (pots, pans, dish soap, etc). Staff was very pleasant.

The beds were kind of, really uncomfortable. That is probably the only complaint I have for the place. Other than it was a little bit outdated but it wasn’t dirty or anything.