3-story Home w/ Balcony ~ 6 Mi to Winter Park!

Our reservation was canceled and we never even received a notification. We called an hour before to the reservation company to get check in instructions and spoke to Leila who asked for our confirmation and said she would email instructions within the hour. I called back an hour later and we were told our reservation was cancelled and we had been sent an email. My Expedia account still showed booked and current so I was extremely confused and looked for the email and was unable to find anything showing a cancellation. The second guy we spoke with said we couldn’t rebook because the owner needed 10-days notice so we had to find a whole new place to stay as after we drive 3 hours to stay at this location. It was a terrible experience and situation. They wouldn’t let us talk to a supervisor either and said no one could override the cancellation

In the bathroom of the ground floor the fan was really noise - malfuntioning

I loved staying at this property. There was a little snaffoo in the beginning with the passcode to get in but it was handled in a very timely manner without complication. If I were to make any suggestion, it would be to have a thourough dusting done. The ceiling fan was caked in dust and there were multiple cob webs in some doorways. Other than that, this property is truly as beautiful as it is in the photos and met all of our needs for our trip.