CozySuites at East Washington

I have requested a full refund from cozy suites. My stay started off horribly as I was not able to access my room at all via the cozy suite system. The key cubby thing was broken. As you may be aware, this isn’t a real hotel, they are rented out apartments that cozy suites treats like an Airbnb. There is no one on site to deal with no help other than through your cell phone. It took me an hour and 15 minutes to get a key foband at that point I only had one because of the on-site employee not associated with cozy suites. He was a grid employee who went out of his way to be helpful because he could tell we were not going to get access to a room via the cozy suites process. Once I was in the room, the disappointment continued. The gross disgusting, college dorm like setting was underwhelming at best. There was a stained futon in the middle of a room that slid around on the crappy plastic floors. There was no hairdryer in the room. There was basically a mattress on a boxspring on the floor. No nightstand to be seen. I’m sure this is a cost-effective way to make money for cozy suites, but the entire experience and the actual accommodations were terrible. I cannot believe I paid over $200 for this experience. I think the most upsetting issues were it is an unsafe process. I was essentially locked in a hallway with no way out trying to get my key out of a wall mounted unit for over an hour. I was not able to get back into the building or exit the building as the doors were loc

The apartment was clean and comfortable. Walkable to all event centers, downtown and restaurants. We did have trouble with our key fob on the second night. But even at midnight a gentleman talk with me and got us a new one in about 10 minutes. Parking was a little stressful at first but once we got the app and figured it out all was well. We will stay here again.

Great location walkable to a lot of places

Over all great. Some issues with the floor coming up and the carpet dirty also the couch was stained pretty bad we had to cover it with a sheet

Property OK in a newer apartment all communication are done remote and getting into the apartment and key was complicated.

Please have free parking for the guest

Stayed here two nights for the Royal Rumble at Lucas Oil Stadium. Property is beautiful, great communication with property management, within 20 minutes walk to Lucas Oil and Gainbridge Fieldhouse. only complaints I would have is the handle to turn the shower on was very loose, tough to get the right temp. The tub drain was also clogged, so showering in standing water was less than desirable. Some of the silverware also appeared to not be washed. Overall I would probably stay again, but would like the amenities to be in adequate condition next time.

Great location, walkable to downtown and Lucas Oil Stadium. Would stay here again

It was exactly what we needed and very clean. Check in and check out went smoothly. We enjoyed our stay! Parking was the only inconvenience to us because we had to walk with all of our belongings across the street.

Enjoyed my stay. Great location!