Outstanding & Modern Apartments in the heart of Camden Town

Nothing

We arrived to find that someone else was already in the apartment, they blamed booking.comfort double booking, however the company charged me a security deposit and took it knowing full well the property was already booked

Appartement bien placé par rapport au station météo, propre Facile d accès

Ras

Appartamento pulitissimo a 5’ a piedi dalla fermata della metro Camden Town. 2 stanze matrimoniali con 2 bagni in suite. Cucina attrezzata e una bella vista…

This property owner is engaging in misleading and possibly unlawful practices. The property was advertised as having beds for 4 guests. Upon arrival, there was one double bed, one plain sofa, and one deflated air mattress in a cabinet. Engaging the property owner for clarification resulted in externalising the problem: "I'm sorry you missed the information but everything was properly advertised", rather than trying to solve the problem for the guest. Eventually, after much back and forth, the property offered to drop-off a mattress, at an additional cost, then circled back and said no additional cost. Fortunately shortly thereafter Booking.com cancelled the booking. Unfortunately the property owner's misleading practices continued, this time, charging the 500GBP security deposit due to an "unjustifiable cancellation". A word of advice to potential guests: avoid this property, the apartment is not what is advertised, and the owner engages in misleading practices. A word of advice for property owner: placing a sofa bed in the living room, and advertising the property as such would have solved this problem, rather than advertising an apartment that 'sleeps 4 guests' but and expecting guests to sleep on a sofa and an air mattress.

L’emplacement est exceptionnel à 5 min à pieds du métro et des bus qui vont en direct au cœur de Londres. L’appartement est neuf, propre et conforme aux photos. Le propriétaire est réactif aux messages. Vous passez par un système sécurisé de caution en ligne et de certification de votre identité, ne vous inquiétez pas c’est normal (bien qu’étonnant au départ). L’appartement est calme mais à la fois à quelques minutes à pieds du quartier animé de Camden et des restaurants. Bien que l’appartement donne sur les voies ferrées nous n’avons pas été dérangés par le bruit des trains.

Tout était parfait mais attention, le canapé n’est pas convertible dans l’appartement que nous avions. Nous avions réservé pour 3 et notre fille a donc dormi sur le canapé (fixe). Même s’il est confortable ça ne correspondra pas à tous les dormeurs. Sinon, rien à redire !

Arrived before midnight. Accomodation didn' t send code to open keybox, so I didn' t get keys. Nobody answered the phone, so I was on the streets with my family at midnight. Took many hours to find new place at night. Even the next day accomodation wasn't available through phone. Do not recomment this place, not trustworthy!!!

Gostei de tudo. Sobretudo do apoio do staff. Muito, muito bom.

Absolutamente tudo ok.