Casa Portuguesa - Charming House

Alles war zu unser Zufriedenheit.

Können nichts bemängeln.

Casa Portuguesa is beautiful. Well placed in Ponta Delgada but with a feeling of space. The house has been beautifully renovated and the room was very comfortable. The pool looked lovely and the gardens are extremely well maintained. The hotel was incredibly accommodating as we had a severe flight delay and missed our original dates. They also found us a room in a partner hotel for the following day if we needed it. They couldn’t have been more helpful and we really appreciated it. We would love to come back and stay to make the most of the indoor and outdoor space.

We were stranded on Sao Miguel for an extra weekend due to inclement weather and are so grateful to this property for having a safe and comfortable room for us to return to until we could leave. Ligia, Daniel and Sandro were so kind and helpful, they turned a bad situation with the airport shutdown into a stress free place to wait out the fog.

This property was fantastic.

Good location, solid breakfast and kind staff. Someone in the kitchen loves baking and I had the best coconut cake I have eaten in my life! The house is very clean and my room was spacious.

My bed was a little uncomfortable, but I prefer a very supportive mattress.

The charming atmosphere. The attention to.details

The location is GREAT! Just 12 minutes from the airport, a few blocks from the port and also, in the other direction, gardens. The staff were very friendly and helpful, both in communicating beforehand and during our stay - they gave us half off for an additional night's stay so we could go right into our room when we arrived at 8am from the airport. The breakfast was simple but very delicious with some variety of options; it was similar each day with the exception of a different baked good. They also had water, tea and espresso available in the lobby at all times, which was great. The enclosed jacuzzi was delightful, as were the grounds with different seating options. The hotel was very nicely decorated and the rooms clean and spacious. They provided a dehumidifier, which is really needed, and the facility was very clean. We also had a fridge and local tea in our room, and robes with slippers.

3 things: 1) (BIG ONE!) There is no good parking options and they do not provide any guidance around this. This became an ongoing problem; it was so bad that we got a parking ticket, just in the time it took to check in and unload our bags into our hotel room (once we were able to inquire further about parking at the front desk). I had communicated with them beforehand to inquire about parking, and they said there are some free lots nearby - that was all. Nothing about how to actually unload the car at the hotel. I feel they should have paid our ticket. It turns out that free parking (and parking in general) in Ponta Delgada is in high demand - we went in April and I can't imagine how crazy it is in the busy summer season. They should have some marked spots set aside for hotel guests, paying for our metered parking, or even some clear guidance to actively assist guests in finding parking; both would make a huge difference. 2) It was not clear upon booking that there was no door between the two rooms; that was a surprise upon seeing the room and made it a bit trickier. 3) This is small, but there is no clearly marked entrance to the hotel, so the groundskeeper who happened to be nearby had to gesture to us for where to go!