Château de Théoule

Front door staff was excellent. Checkin staff was terrible: did not inform about amenities, did not provide a tour, etc. They charge $80 for using the beach, even at this $1K/night price range. Promote the bellboys to the front desk.

A castle on the beach, it's quite a dream! Steps away from the sea, you walk up a tower (literally) into the magical Chateau de Theoule, where you walk along stone-paved gardens from the pool, restaurant/bar, spa, and spacious rooms. Parking is available and the valet staff was very professional. The hotel has a private beach club and the water is less crowded than the other beaches nearby. For the price tag and luxury experience, though, I was surprised by the lack of personal care and grooming options available in the room. On the contrary, the spa is worth checking out and the prices are very reasonable! We also were woken up with a blaring fire alarm in the middle of night, were asked to evacuate (the staff had no idea what was going on) and after the entire building was awoken at 4am and the alarm stopped (approx. 10 minutes later), all they said was "it was just a test, you can go back to your rooms." A "test" at 4am?!? All in all, it was a great stay despite a few misshaps. I think the staff as a whole could have been more friendly and hospitable. Most of them seemed very uptight and like something was going wrong at all times (that was just their state of being, nothing was actually happening but it felt like a constant red alert).

Special shout out to the concierge for getting me a reservation that I really wanted! He went above and beyond to get me

Wir werden in jedem Fall wieder kommen. Dieses kleine Hotel kann meiner Meinung nach mit jedem dem großen 5 Sterne in Cannes mithalten, bietet aber für mich mehr Charme und Individualität. Das Gourmetrestaurant verdient es Gourmetrestaurant genannt zu werden. Wir bedanken uns beim Küchchef, für seine Kreativität und Flexibilität, falls jemand beim Menü etwas getauscht haben möchte.(ohne Aufpreis) Der Service vom Hotel und auch im Restaurant ist top. Wir freuen uns auf unseren nächsten Aufenthalt.

Wir wollten eine Nacht bleiben und es wurden dann vier daraus. Glückwunsch, wer so ein top Personal hat. Toller Service, hat sich gleich Kleinigkeiten beim Frühstück gemerkt und umgesetzt. Lage ist auch top, das Hotel besitzt einen eigenen kleinen Sandstrand und ausreichend Liegestühle. Das Restaurant ist ebenfalls empfehlenswert, hochwertige Speisen, der Koch versucht nach Möglichkeit regional zu bleiben. Es war auch kein Problem, beim Menü etwas zu ändern, wenn man etwas davon nicht möchte. Kein Aufpreis für die Änderung. Das Hotel ist gerade in die zweite Saison gestartet und insofern ist auch nichts abgewohnt. Wir kommen in jedem Fall wieder. Wir könnten nichts negatives feststellen und

Staff not very friendly, couldn't even get an adapter for USA to EU. Hotel dated.

Loved everything about this place. Staff and location was unparalleled. Can't wait to return!

Tout était parfait. Le personnel est très à l’écoute, dès notre arrivée il y avait un petit cadeau dans notre chambre. Séjour exceptionnel et très reposant.

Amazing experience

Great newly refurbished chateau with nice location and friendly staff. Overall the hotel has a nice ambience, staff are sweet and attentive. Théoule is a little quiet, so if you’re looking for “Cannes vibe”, this is not your preferred choice. Also the only restaurant open in the evening is the beach club, and the fine dining. The fine dining is closed Sunday and Monday and also did not have room for us on Saturday when we arrived. The beach club is also lovely and comfortable, however they could consider making it free for hotel guests. Food is good at the beach club, but service a little slow. Also water was not included every evening in the room and often coffee cups not cleared outside from terrace - minor details. Definitely recommendable over all.