Dos Reis by The Beautique Hotels

The staff was wonderful. I had a small issue, checking in where the woman said my room number out loud, where I am from this is not done for safety reasons as someone could overhear the room number and know where a particular customer is saying, if they’re staying alone, if they look like they have expensive things, etc.. Luckily the lobby and surrounding areas were empty and there was no one to overhear so I did not have to ask for a new room. I explained to the woman the safety issue, and again to another staff member who joined the conversation. They were very understanding and not condescending or dismissive at all about my concern. I felt very safe after that conversation with them. Once in my room, I had a problem with the thermostat and called down to reception, the man from earlier, Elvis, immediately came up to help me with my problem and was very respectful about stepping into the room to see the problem is not to make me feel unsafe in anyway. He went above and beyond to solve my problem and even helped me speak in Portuguese because I have been trying to learn. I thought it was very kind of him to help me practice for a few minutes.

I didn’t feel like the windows were adequately soundproofed for a city hotel. And as the the air conditioning vent is located both near the ceiling and as far from the bed as possible I think the hotel should stock free standing fans to be available upon request should a guest need to get the air circulating faster and cool the entire room.

A simpatia dos funcionários

O secador podia ser melhorado , um pouco fraco Mas em nada muda ou afeta a excelente estadia

This was a 30 day vacation. 2 Cruises, One 7 day land. Of all the hotels this was the best I've ever stayed in. This hotel is wiithin walking distance (about 2 miles) to a large shopping district. The cable cars are outside. This hotel is so modern the t.v. is in a mirror. I would definitely stay here again. The employees were very professional.

Nothing

Una mezcla de modernidad y exquisitez en medio de un barrio pakistaní considerado mediocre o de mal entorno pero …. Nada q ver .. gente humilde y amable p todos lados

El desayuno podría ser más variado, huevos plancha y más verduras plancha …

L’emplacement de l’hôtel était top en 20min à pied tu étais au centre-ville.

- La moquette paraissait sale car énormément de taches impossible de marcher dessus sans chaussons sauf qu’ils ne sont pas fournis d’office il faut les réclamer à la réception. - Nous avons aussi réclamé les peignoirs qui était extrêmement fin et déchiré vers les manches. - Nous entendions une ambulance chaque 10-15min pour les personnes sensibles au bruit cela risque de déranger.