MASA Hotel & Spa Campo Grande Collection

Tudo! Localização Funcionários Quarto Pequeno-almoço

Modern and confortable .

Hiked taxi xfer rate to the Airport. @ €25. Versus €8.50 in an Uber. No alcohol - not advertised on Booking.com portal. Resricted restaurant menu. No pork.(Halal) Whilst I have no problem with this, there is/was no mention on the Booking.com portal. A one night stopover on a busy Football World Cup fxture night with no alcohol would have affected my choice of Hotel had I been made aware of its limitations. Subsequently left the hotel that evening for food & drink.

Very professional and friendly staff

Localização e qualidade do alojamento

Nada. Estava tudo bem

Великий сучасний готель, дуже чисті номери, персонал привітний. Сніданок відмінний. Доречі ніякий шум нас не турбував.

Все сподобалось.

Muito bom pequeno Almoço, bastante variedade e boa qualidade. O quarto era muito espaçoso e a higiene em geral muito boa. As funcionárias da receção foram muito simpáticas e prestáveis. Muito boa estadia.

Location close to the airport. Friendly staff, but often wasn't able to support my needs properly. I was allowed an earlier check in and the room was decent.

Go somewhere else. The spa facilities are beyond sad. They have "sauna" boxes in the changing rooms, which don't heat properly. You also can't go together with you partner as men and women are seperate. The SPA showers don't have cold water(!), meaning you can't cool down after sauna. The SPA area has a weird smell because it is inside a parking garage (tire and exhaust fumes) The staff was incapable of supporting basic needs. I went to the changing rooms, then had to go back to the reception to pick up a locker key, which they should have given to me straight away. I was offered a bathrobe only once I was done and headed back to my room. The pool is tiny, dirty and not maintained well. There was a broken pool light hanging around with cables and a note stating: "dangerous, do not touch". They made me buy and wear a swimming hat, but clearly this is only to make extra money seeing how dirty the pool is. The pool area is extremely loud due to the loud jacuzzi and the small space, preventing you to have any conversation. Don't expect to relax here. This hotel should not have SPA in its name. To make things worse, they have the audacity to charge guests extra for this "service". I'm definitely not coming back and advice anyone to look for something else.