Upon Angels - Adults Only

כלום

המיקום , תחזוקה, פרוזדור חשוך עם פתחים לרחוב ללא חלונות, המזגן שלא עבד ועוד ןעוד...... החלפנו מלון כבר בלילה הראשון, שלחנו תלונה ב 13 למאי לבוקינג ועדיין לא קיבלנו תשובה, לגבי החזר.

Le coté singulier du l'hôtel. La propreté. Le standing général. L'hôtel est entre 10 et 15mn à pieds des lieux touristiques. Proximité de l'aéroport (environ 10mn en voiture). Baignoire dans la chambre à coté du lit :)

Bouton eau froide du mitigeur du lavabo qui était décroché du mur et que j'ai dû réparer, les lampes de chevet du lit HS, le fonctionnement de la lumière dans la chambre (boutons compliqués et peu de luminosité même quand tout est allumé), l'ambiance dans la rue qui n'a pas l'air très safe (beaucoup de gens qui crient)

Het personeel was super aardig en de kamer heel erg netjes en mooi aangekleed, als interieur designer was het helemaal mijn smaak!

Ik vond het ontbijt iets te karig/klein/warm

Lovely hotel with beautiful and fun decor and very friendly staff! Our room was very cool and quirky and the beds were very comfortable! We had a great stay here and would definitely come back!

The only downside I can possibly give is that sometimes there is the odd gang of people congregating in the area near the hotel but we just got a bolt into the city each day which was only around 2/3e each so it didn’t really impact us. The location is very close to everything too so it wouldn’t put us off staying here again or anything like that!

Das sehr herzliche Personal hat einen an der Rezeption sehr nett empfangen. Der Ablauf des Check-In und Check-Out funktioniert einfach und reibungslos. Das Zimmer war sehr sauber und wir haben uns direkt wohlgefühlt. Hervorzuheben ist das Badezimmer, welches Pflegeprodukte von Rituals zu bieten hatte. Die Regendusche war sehr angenehm. Die Fenster waren sehr gut Schallisoliert, sodass man von draußen kaum gehört hat. Das Frühstück war fantastisch. Das Essen hatte eine hohe Qualität und alles hat jeden Tag geschmeckt.

Die Lage von dem Hotel ist leider in einem Viertel, wo man sich etwas unwohl fühlt. Alleine würde ich Nachts nicht vor die Tür gehen. Im Hotel bekommt man davon zum Glück nichts mit.

Sauberkeit, Lage, Ausstattung ....Es war einfach perfekt. Es lag an der U- Bahn und der Straßenbahn 28.

Alles war ok.

Beds were comfortable and it was very clean and people at reception were very pleasant. Breakfast was always very good and plentiful.

Nothing.

Rooms were spacious, had fun designs. Bed was big and comfortable. I liked that there was a full kitchenette (although im not sure if guests are allowed to use the stove as its covered). Room had interesting bits and pieces to add flavor such as neon lights, art, some card games and whatnot. Breakfast seating area was nice too. Also liked that there were no drinks in the fridge so we could put our own stuff in immediately.

1. Room cleanliness. Checked into the suite and immediately found: a clogged sink that took 15 minutes to drain, hair in the shower drain, and fresh sperm on the padded bedframe with no sign anyone had even attempted to clean it. Not minor oversights for a suite. 2. Staff communication. Called reception to flag the issues before heading out for the evening. Receptionist A promised to sort it. Five hours later — nothing done, no note, no message. Receptionist A had left for the day, and Receptionist B (far more competent and helpful) took over. She photographed the bedframe and followed up with Receptionist A, who claimed he had looked into it. Nothing had changed. We ended up taking the room change after all. The new room had the same clogged sink. At checkout, we ran into another couple with the exact same story: they had reported a shower issue, it was never addressed. Feels systemic. Receptionist A came across as all smiles and talk with no substance behind it. He also claimed that we got upgraded while we actually had booked the suite in the first place. Receptionist B genuinely tried to make things right. 3. Plugs. The replacement room had one plug next to the bed — zero if you wanted to use the bedside lamp at the same time. Not sure if the original suite was better on this front, but worth flagging. 4. Breakfast. Needs more protein, more warm food, and more fresh options — fruit selection was basically nonexistent. Pastries were good though. 5. Location. The entrance requires a key or buzzing in from reception, meaning you may end up standing outside with your luggage among crackheads and sketchy characters while staff are occupied. Minor inconvenience, but worth knowing beforehand.

地理位置好，房间大，干净，员工礼貌待客

周围环境有那么一点点儿偏