Hotel O Koala House

Pelayanan dan fasilitasnya sangat baik

Cheap!!

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Nothing

All the stuff is broken. But we accept the term conditions because the priceless . They accuse us damaging the property that it came from the first time we arrive

All the staff from cleaning guys to particularly the man named Hendi. Even though he's a cook but he always helped me in many different ways like arranging transport, translating & making delicious foods based on my requests etc. The location is also excellent central & close to malls, markets and restaurants.

Black walls in all rooms which is very depressing, not hot water in showers & all rooms being smoking. Bathroom ceilings leaking or molds, unreliable Wi-Fi in the rooms, overall poor maintenance as this hotels needs some repairs & refurbishments.

AC

They sold my room before arriving. I had sent them a message we would arrive after midnight. As we arrived with 3 little children they has sold the family room. We had to ask for 4 separate room instead but the staff started a long discussion while children were very tired and crying. After more than 30 minutes they gave us the keys.

Dirty,bed sheet full of cigarettes burn,