Florence Hotel

Everything was up to standard

Interior was old and not clean But the worst thing : we couldn't open the door with our keycard when we came to the apartment and the staff was using special technique then to open our door and was like "we are The dumb and don't know how to do it . Don't go there you will be tricked and it's not worth it .

Almost everything

All is ok.

The room was very nice, but the staff at check-in said my room (with a balcony) wasn't ready even though it was check-in time, and they gave me a room without a balcony, overlooking the building across the street, just two meters from the window. I didn't mind because I was only staying for a few days.

Great location with fantastic views from the breakfast area. Good value for money

Nothing

First off, the photos of this hotel are accurate. I picked it for my travel buddy who shares the same name. The hotel is clean and beautiful. Beds were comfortable. The rooms are spacious. We loved our stay. The view from 7th floor is very nice.

If we are unable to drink tap water, I never like having rationed. They gave us one extra refill of a small water carafe each. The tub is set above the surround and within that there is a shower. The water flows off the surround and onto the floor. Really, a minor inconvenience.

All.

Nothing.

This hotel is located next to Lotte Mart and an isolated neighborhood with a few local restaurants and coffee shops so it's convenient to chill around as a family. Aside from standard buffet breakfast, I think the rooms are quite new, clean and spacious.

Overall, nothing much to complain about, except the room isn't soundproof. So, it's a bit annoying to hear music outside and people talking loud in the hallway at night.